Philip Moran

Sales Director looking after direct and indirect sales to contact centres. Ofcom/ PCI-DSS compliant dialer, answer machine detection that works and we can implement best time to call strategies.Our customers see a massive increase in agent productivity, sales and collections. We also have a real time speech analytics product - the most advanced I have ever seen. This ensures agents and customer contacts are compliant with industry regulations and that best practice can be measured - we can even host it!

New business sales development in the contact centre market. Especially looking to help clients with our World leading 'Queuebuster' product that helps increase customer service and save money by managing customer queues delivering customer requested call backs. Q-Max is our Workforce Management Solution which is a must have technology for contact centres with more than 50 agents.

Head of Contact Centre sales team - developing and delivering sales strategy for the supply of software and services to contact centre accouints in EMEA.

Sales and Marketing - new business development, PR and account management to executive/board level.

New Business sales development, selling predictive dialling, ACD amd CTi systems to the outsource and finanace markets in EMEA.

Predictive Dialler, ACD, IVR and Call Recording sales to accounts such as SKY, Response Handling, Scottish Power, Scottish Widows and Datalocator PLC. Partners included Avaya, Nice and Witness

Managing the BT Account Team Channel in the North of UK and Ireland. Responsible for sales, marketing and training BT account managers

New Business sales in Scotland, selling network voice and PBX services

Sales and Marketing