Philipp von Holtzendorff-Fehling
Angestellt, Chief Marketing Officer (CMO), ServiceMaster
Memphis, Vereinigte Staaten
Werdegang
Berufserfahrung von Philipp von Holtzendorff-Fehling
Bis heute 8 Jahre und 9 Monate, seit Sep. 2015
Chief Marketing Officer (CMO)
ServiceMaster
Bis heute 11 Jahre und 7 Monate, seit Nov. 2012
Chief Marketing Officer
ServiceMaster / American Home Shield
4 Jahre, 2012 - Dez. 2015
Member of Advisory Board
Customer Mobile
4 Jahre, 2011 - Dez. 2014
Advisory Board Member
PreClarity, Inc.
1 Jahr und 11 Monate, 2011 - Nov. 2012
Chief Marketing Officer
A.H. Belo/The Dallas Morning News
Responsible for all of the company’s brands (B2C & B2B). Managed traditional and digital/social marketing/advertising/media, acquisition, cross- and upselling, retention, customer care/service, PR, pricing, market research, analytics, sponsoring, community barter agreements and event management. - Developed and implemented new initiatives around product re-positioning of niche products and pricing of the flagship product that deliver more than $6M incremental EBITDA in 2013.
2011 - 2012
Council Member
Gehrson Lehrman Group
2011 - 2012
Member of Advisory Board
Link Analytics
2011 - 2011
EVP, General Manager Communications & Board Member
PreClarity, Inc.
Strategy, Marketing, PR, Media, Direct Marketing, Strategic Partnerships, P&L Management, Business Development, M&A, etc.
10 Monate, Apr. 2010 - 2011
Vice President Marketing
T-Mobile USA
Managed multi unit teams focused on operational Customer Relationship Marketing [CRM], Marketing Capabilities and Customer Intelligence. Restructured to manage Strategic CRM, Loyalty and Customer Revenue Maximization, incl. social media marketing. Guided and directed marketing across all products, services and channels while defending existing revenue streams. Manage annual base revenue [>$10B] as well as multi-million dollar budgets.
8 Monate, Nov. 2009 - Juni 2010
Vice President Marketing / Sales Steering & Performance Management
Deutsche Telekom AG, TMO
Responsible for marketing, sales and business steering for eleven [11] countries to drive revenue streams, improve margins, product launches, team management, retail, upselling and customer care.
1 Jahr und 3 Monate, Aug. 2008 - Okt. 2009
Vice President International CRM
Deutsche Telekom AG, TMO
Managed CRM strategy and planning team, international project teams and respective budgets. Led international performance management, benchmarking and best practice management across eleven [11] countries.
3 Jahre und 10 Monate, Okt. 2004 - Juli 2008
Head of CRM, Customer Care & Premium Segment
AVIS
Managed departments CRM, Customer Care & Premium Segment, as well as respective budget and P&L. Supervised 73 employees across Germany and Hungary, ensuring revenue and profitability growth as well as quality assurance, loyalty/retention management. Developed and implemented departmental, functional and corporate strategies. Direct Report to CEO/CFO.
3 Jahre und 8 Monate, Feb. 2001 - Sep. 2004
Head of Marketing & Alliances
S Broker AG
Set up and developed S-Broker AG together with McKinsey. Developed departmental and marketing strategy. Managed marketing & alliance teams and respective budgeting, ensuring successful advertising across all channels, brand positioning, launch of new products, as well as growth of customer base and revenues. Grew strong partner network and managed all marketing & sales alliances. Direct Report to CMO.
2000 - 2001
Manager Marketing & Alliances
first-e bancorp. plc
Managed marketing activities and alliances, ensuring successful market entries, product launches and growth through television and internet campaigns. Drove and supported the set-up of German branch and market entry.
1999 - 2000
Assistant Manager to CEO
BEST
Supported the CEO in all strategic and operational tasks. Managed and negotiated key partnerships concerning the World EXPO 2000: Coca-Cola, Wrigley, Lufthansa and Procter & Gamble
1997 - 1999
Founder and Managing Partner
Direct Call
Managed day to day operations, including 4 employees. Oversight and development of sales, marketing, P&L and lead generation campaigns. Monitored and analyzed market performance including P&L data, customer satisfaction and new product introductions.
Trainee and graduand
DaimlerChrysler Aerospace Airbus
Ausbildung von Philipp von Holtzendorff-Fehling
FHDW - Private Fachhochschule für die Wirtschaft
Sprachen
Deutsch
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Englisch
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Spanisch
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