Quan Young

• Lead projects to reduce (quality, compliance, business) risks (e.g. quality holds) • Build up and train distribution quality related procedures & processes • Distribution & transportation supplier oversight • Establish/maintain distribution service providers oversight program

Led Product Quality Assurance and After Sales Service management in (EMEA).

GE Healthcare – Clinical Systems, (Helsinki, Finland) Job title: Program & Product Lifecycle Manager Manager of spare part related solutions for customers and the cardio-vascular ultrasound After-Market-Service business from five factories (EU & USA) to their supply chains in 140 countries. Managed 2 major projects (1 year, 2-3 resources, 10 medium sized projects (2-6 months, 2-3 resources), and ~20 small projects (4-8 weeks). Managed most projects simultaneously. Project resources were located in differe

Refined team leaders’ management & leadership concept and competence development options. Collected global business management & leadership competence needs, transformed them into projects and ultimate training solutions (classroom & e-learning). Aligned Talent Management process with other critical processes for human resource capability development to meet company strategic objectives. Managed 2 major projects (1 year, 2-3 resources), 2 medium sized projects (2-6 months, 1-3 resources). Most projects we

Created the global management concept for test automation implementation in Nokia. Collected global product testing needs & practices to develop a global test automation process management and training materials. Managed 1 major project (1 year, 4 resources), 4 medium sized projects (2-6 months, 5-6 resources), and 10 small projects (4-8 weeks). Most projects were managed simultaneously. Project resources were located in the Americas and Europe and were typically middle managers (e.g. quality managers, pr

Lead a small testing team that tested software solutions & provided customer support. Developed & trained quality & process improvement principles under the ISO9001 guidelines. Managed 4 major projects (1 year, 2-9 resources), and 2-3 small projects (4-8 weeks). Some projects were managed simultaneously. Project resources were located in the Americas and Europe, and were middle managers (e.g. quality managers, project managers, testing managers), engineers and sometimes external consultants. All projects h

• Co-started the business for trading, repairing, and building computers & components. • All tasks: e.g. buying/selling, computer assembling, testing, diagnosis and customer support. • Worked directly with customers through sales & support.

• Established quality control guidelines, created a software application to record, analyze & report product defects to factory manager.

International MBA