Ralf Hönicke

Directed and coordinated teams of client-facing software professionals in 44 countries providing maintenance and incident support to banks for on-premise software implementations and cloud-based Software-as-a-Service (SaaS). - Established end-to-end delivery and operating model for Software-as-a-Service (SaaS) to ensure streamlined operations. - Optimized management structure and shifted workload from local teams to global centers. - Reduced 12% of cost by implementing a new operating model.

Oversaw banking software sales and delivery across Europe, Africa, Middle East, and Asia Pacific. Supervised project management and system integration teams delivering software projects in complex banking IT environments and providing pre-sales consulting across 37 countries. Provided change leadership and coaching during organizational transformation. - Led 800+ software professionals and generated $150M+ revenue. - Increased gross margin from 20% to 45%. - Developed payments solutions practice.

Managed day to day operations and assigned yearly, quarterly and monthly performance goals. Recruited, onboarded, and trained high-performing employees to achieve sales, profitability, market share, and business plan objectives. Oversaw local business entities and implemented action plans to drive operational efficiencies. - Built and executed business plans for payments platform solutions in D-A-CH region. - Established global consulting community for cash management advisory services.

Developed business, whilst managing consulting practice, leading large consulting and system integration programs, building client relationships, and developing consulting solutions. - Launched new business unit and led business development. - Drove revenue growth with cognitive solutions consulting and implementations across Europe. - Provided senior leadership coaching as part of organizational change management during transformation of worldwide leading airline group that outsourced functional units.

Deutschland, USA, England