Rama Rajkumar
Angestellt, Program Manager, Snap Inc
Abschluss: Master of Science, University of Texas at Dallas
Dallas, Vereinigte Staaten
Über mich
Pragmatic and Tenacious Program Manager with extensive experience in Product Development, Implementation and Consulting (incl. Big 4) supporting clients across E-Commerce and Social Media facets with customer-centric applications. • Competent leader who empowers cross-functional teams to be aspirational to mutually achieve overarching objectives and goals with international stakeholders in Americas and Europe. • Adept in synthesizing customer’s requirements to create clear and comprehensive use cases and taking ownership of entire integration lifecycle in a Project Manager capacity. • Spearheaded strategic decisions by evaluating key insights and proposed action plans to client executives thereby increasing user adoption and retaining customer success. • Expertise in implementing SaaS solutions - Snap’s FitFinder, Adobe Marketing-Experience Cloud across web, mobile, email channels to deliver impactful, profitable, and personalized customer experiences.
Werdegang
Berufserfahrung von Rama Rajkumar
• Exponentially boosted Conversion (15%) and drastically slashed Return rates (25%) for E-Commerce Retailers by implementing FitFinder, Snap’s Sizing solution for accurate fit and size recommendations. • Owned Project Leadership for client onboarding, FitFinder integration and implementation with pivotal involvement in driving successful product lifecycles from inception to release. • Collaborated with Architects/TechLeads to co-ordinate and support integration management lifecycle.
1 Jahr und 8 Monate, Sep. 2019 - Apr. 2021
Senior Business Analyst
Ansira
• Pivotal in understanding client’s digital architecture and responsible for translating business needs to technical requirements by creation and maintenance of User Stories. • Engineered product recommendations for client’s e-commerce platform using Adobe Target implementation (Client-Side and Server-Side). • Worked alongside Analytics and Insights teams to perform segmentation and optimization, including A/B and Multivariate testing.
5 Monate, Mai 2019 - Sep. 2019
Business Analyst
Amplifai Solutions
• Evaluated Cross-Functional dependencies to drive As-Is and To-Be process flows without further downstream impacts. • Developed Azure Logic Apps to schedule and integrate data flows from multiple flat file sources to Production database via API, FTP and URL. • Identified the root cause for production defects and tracked bugs and support issues in Basecamp. • Compiled complex SQL queries to extract ad hoc reports from multiple database tables for data validation.
• Performed data migration of legacy Lotus Notes lease management system to Salesforce (CRM) enterprise solution with intermediate ETL implementation. • Functioned across Salesforce and ETL development teams to create and implement over 300 attributes across 25 database tables and restructure existing tables in Data Warehouse schemas. • Enriched product functionality by 35% by applying reusable data transformation methodology in ETL jobs using Datastage.
Ausbildung von Rama Rajkumar
10 Monate, Aug. 2018 - Mai 2019
Information Systems and Management
University of Texas at Dallas
1 Jahr und 4 Monate, Okt. 2015 - Jan. 2017
Wirtschaftsinformatik
Westfälische Wilhelms-Universität Münster
4 Jahre und 1 Monat, Aug. 2011 - Aug. 2015
Computer Science and Engineering
Jawaharlal Nehru Technological University, Hyderabad
4 Jahre und 1 Monat, Aug. 2011 - Aug. 2015
Computer Science and Engineering
Jawaharlal Nehru Technological University, Hyderabad
Sprachen
Deutsch
Gut
Englisch
Muttersprache