Richard Stoykewich

Director of Operations 2007 to 2007 Directed plant, transportation, customer service, purchasing/sales, car lot and on-line store activities. Coordinated departments to become synergistic within corporate goals. Managed 9 direct and up to 200 indirect reports. Improved customer service (by 50%), employee efficiency and driver retention (by 125%) for a delivery terminal serving Bakken clients and contractors Projects including the development of driver retention programs ( 40% increase) Development of efficient traffic lanes and distribution programs ( 15% revenue increase) Development of customer service protocol Negotiation of lanes and rates with carriers. Negotiation of timber rights in Canada Develop logistic solutions and relations between clients and suppliers Develop effective routing and schedules for LTL and JIT freight Develop maintenance protocol and schedules for equipment Customs and import problem –solving.