Ritesh Parswani

• Certified COPC Implementation Leader (Formerly known as COPC registered coordinator). Lean Six Sigma Black Belt certified. • Certified in Data Science & Business Analytics from Great Learning. • Pursuing PGDITSM (Information Technology and Systems Management) from NMIMS • Extensive experience in managing workforce planning functions in a multi-site environment with 18 years of career success in executing strategies to manage workforce • Spearheaded leadership roles across WFM functions (Forecasting, Capacity Planning, Scheduling and RTA); managed large WFM teams across APAC, NA regions (+150 team size supporting 10k FTE) • Implemented Workforce Centralization in large & mid-scale organizations; drove change management processes • Hands on experience with BI tools like Power BI, Tableau. Familiar with Cloud databases like Ms Azure, AWS, Google Cloud. • Experienced in Data science languages like Python & R