Mag. Robert Norling

Senzum is a PE backed BPO and technology company operating out of Sweden and Spain with a pan-Nordic footprint. Senzum AB works with outsourcing of Customer Service and Technical Support. Sensum IT Services AB sells and integrates CX, ticketing and call-centre technology, that is Chat/Co-Browsing/Mail/Call/AI based technologies. Both cloud-based and on-premises solutions. Lead operations and strategic directions, full responsibility for all bottom-line factors.

Overall responsible for Sales and Marketing strategy and part of the senior management team at Paynova AB (publ), (NGM-Equity:PAY). Paynova is a publicly traded Fintech company providing a white label Pay later SaaS solution for Nordic market, and an e-Payment Service Provider (PSP) offering multiple payment options for the European market. Paynova is a Financial Institute and regulated by the Swedish Financial Authority.

Operational Director at Kelly Services Sweden, 75 MSEK turnover, 25 FTE in operations; total 140 FTE. EBITA and operational responsibility for Kelly Services Sweden AB, reporting into position, Regional Directors, Finance, Sales and Marketing, with operations in Stockholm, Gothenburg, Malmö, Uppsala and Örebro. Reporting to the VP of Northen and Estern Europé part of Nordic Operational leadership team

Major: Finance, Minor: Economics. Thesis: Performance persistence in equity mutual funds. (Grade: With Distinction)

Major: Physical Chemistry, Computational Chemistry and Theoretical Chemistry Minor: Biophysics Thesis: Deuterium NMR studies of discotic liquid crystals. (Grade: With Distinction)