Rohan Pophare
Angestellt, Senior Analyst- Regional IT Service Manager, HCL Technologies India
HCL Technologies, Indien
Werdegang
Berufserfahrung von Rohan Pophare
Bis heute 4 Jahre und 11 Monate, seit Juli 2019
Senior Analyst- Regional IT Service Manager
HCL Technologies India
1. Managing IT Services Delivery for the APAC/APME based affiliates and making sure to keep IT services up and running 24x7. 2. Co-ordinating with customer for any issue and providing them with solution for their query. 3. Incident, Problem and Change management. 4. First resolution of issue then investigation approach is followed when any high business impact occurs.