Rolf Hauk

Telekommunikation Business-Beratung und Strategie-Beratung, Programm-Management, Bid Management, Lösungs-Design, Business Development. • Management eines Beratungsprojektes für Vodafone (UK) von der Angebotsentwicklung bis zur Implementierung eines acht Wochen Payment Card Industry Projektes, inklusive Definition der IT-Architektur, Anpassung von Geschäftsprozessen und Sicherheitsstrategien, Kosten-Nutzen-Analyse im Wert von £ 400K. Sehr positive Kundenbewertung.

Line Management of up to 95 people with a budget responsibility up to £30 million. Management of Service Delivery/Operations up to £27 million. Programme delivery up to £36 million. Responsibility for the Rating & Billing Operation application support, producing bills for 13 million customers and the revenue stream of the company

Responsibility for the entire Billing Operation application support that produced bills for 25 million customers worth €400 million per month. Bills were produced on paper, electronically and for internet presentation. 51 reports and €5 million budget. Service Provision/Operation of billing revenue up to £3.4 billion.

Responsibility for the IT in Germany. 24x7 production environment. Support/admin for 100 workstations in three business units. Team of system administrators, operators, production support personnel, developers and outsourced resources. International matrix organisation. Reported to European head of IT in Amsterdam. Budget responsibility for 15 internal people and €6 million.

Management of international team of project managers, software developers, consultants and outsourced resources (25-30). Direct reports in Germany, UK and USA. Full global software development/deployment/support responsibility of the software partnerships/ERP. Direct reporting to Elahe Hessamfar, Global CIO, USA, • Designed and developed a business and technology solution from incubation to ongoing global development and support

Information Technology Medizin DOkumentation