Roshan Naik
Angestellt, Senior Coordinator IT, Semcon India Pvt Ltd
Bangalore, Indien
Werdegang
Berufserfahrung von Roshan Naik
Bis heute 10 Jahre und 11 Monate, seit Aug. 2013
Senior Coordinator IT
Semcon India Pvt Ltd
Provide L1 and L2 support for Global users (Europe) Answer, evaluate, and prioritize incoming telephone, voice mail, e-mail, requests for assistance from users experiencing problems with engineering application, hardware, software, networking, and other Escalate high priority incidents & all cases, which cannot be resolved, are escalated correctly to the appropriate manager.
3 Jahre, Juli 2010 - Juni 2013
Desktop Support Engineer L2
Globe Tech
Typically provides technical support for clients. Analyze user requirements and specifications for new product. Configuring network printers. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures
Ausbildung von Roshan Naik
1 Jahr und 11 Monate, März 2012 - Jan. 2014
Information Technology
Kuvempu University
Information Technology Infrastructure Management Information Technology Service Management
2 Jahre und 11 Monate, Juni 2007 - Apr. 2010
Electrical & Electronics Engineering
Government Polytechnic Karnataka
Electrical & Electronics
Sprachen
Englisch
Fließend
Hindi
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Kannada
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Konkani
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