Ing. SURAJIT DAS
Angestellt, Sr Delivery & Engagement Manager, Capco - The Capital Markets Company GmbH
Bangalore, Indien
Über mich
Spearheading the Global Delivery of Transition and Transformation program for major BFSI client as a part of the Digital Transformation Roadmap across regions spanning ASP, MENAT, EMEA & US. Instrumental in providing high value services through automation to enhance effectiveness and efficiency for ongoing client’s programs. Coordinated all activities on behalf of the client ensuring a seamless single point of contact for all services requiring immediate support were met and ensured all processes and procedures were kept up-to-date and accurately reflected customer environments and requirements. Responsible for building a portfolio, driving revenues by being the owner of the entire Opportunity Management cycle Handled multiple cross functional teams that ensured adherence with the business delivery timelines and strategy for upcoming demands and an overall Budget expense of $300 K. Streamlined service operations by providing leadership in resolving issues
Werdegang
Berufserfahrung von SURAJIT DAS
Bis heute 4 Jahre und 1 Monat, seit Mai 2020
Sr Delivery & Engagement Manager
Capco - The Capital Markets Company GmbHDeveloping the Key Account, Delivery, Engagements, Business initiative and Go-To-Market strategies by providing revenue benefits for the organisation. Instrumental in providing high value services through automation to enhance effectiveness. Led outstanding initiatives which resulted in saving of costs, improved organisational performance including Operational and Capital Expense by 35%. Expertise in managing business demands, budgets, critical client engagements, process improvements, delivery
During this period, I efficiently transitioned digital transformation projects. Having key focus on technologies like Internet of Things (IoT), Robotic Process Automation (RPA), and Artificial Intelligence (AI) as a part of Wholesale Banking and Capital Markets Project. Ensured adherence with the pre-defined project requirements for Transition, Governance, Infrastructure, Access, Knowledge for new resources, Staffing and mobility requirements, OLA and due diligence of Transition Planning.
Demonstrated excellence in addressing the service issues and critical situations (severe and structural SLA breaches) within service operations. Responsible for running of daily scrum of scrums with scrum masters, identifying potential issues/risks and escalating appropriately and on-time. Worked with the stakeholders including the Executives, Product, Design, Implementation, infrastructure and interface teams to align the project delivery.
Ausbildung von SURAJIT DAS
1 Jahr und 11 Monate, Juni 2019 - Apr. 2021
Executive Master of Business Administration
Narsee Monjee Institute of Management Studies
2 Jahre und 2 Monate, Aug. 2008 - Sep. 2010
Applied Computer Science
Sikkim Manipal University
Computer Application
3 Jahre und 2 Monate, Aug. 2004 - Sep. 2007
Applied Computer Science
Sikkim Manipal University
Computer Application
Sprachen
Englisch
Fließend
Deutsch
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