Santhosh Sivadassan Pushparaj

Bis 2018, IT Coordinator, Amity University Dubai

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Mac OS
Windows Operating System
IT Troubleshooting
Technical Support
Network Printer
Computer Skills
Root Cause Analysis
Customer Support
Supply Chain Management
Jira
bmc remedy
Router
Remote Support
Proof of Concept
Data recovery
CCNA
Workstation
IT-Hardware
Google Drive
One Drive
Service Level Agreements
Virtual Private Networking (VPN)
Computer networking
MS Office
Microsoft Outlook
E-Mail
SQL
CompTIA Network +
CompTIA A+
ITIL V3 Foundation
Hardware-Installation
Help Desk / Desktop Support (Tier 2)
Installation Design
Inventory Control
Purchasing
WebReq
1st and 2nd Level IT Support
Customer
Product

Werdegang

Berufserfahrung von Santhosh Sivadassan Pushparaj

  • 1 Jahr und 7 Monate, Apr. 2017 - Okt. 2018

    IT Coordinator

    Amity University Dubai

  • 1 Jahr und 2 Monate, März 2016 - Apr. 2017

    IT SALES ENGINEER

    FUCHSIA TECHNOLOGY

    • Managing and interpreting the customer requirements, • Making technical presentations and demonstrating how a product will meet client needs

  • 11 Monate, Mai 2015 - März 2016

    Freelancer

    Freelance

    • liaise with client organisation to provide best comprehensive support and service • Remote support for windows and mac OS support using TeamViewer • Install passive and active Hardware-Network devices and handover with complete network backup solution

  • 3 Jahre und 8 Monate, Sep. 2011 - Apr. 2015

    IT SYSTEM SUPPORT ENGINEER

    Broadcom Ltd.

    • Troubleshooting and monitoring mission-critical computers and network related issues, • Configuring Active and Passive Hardware and Network devices In the Lab environment , • User Support on various issues through BMC Remedy Tickets, • Providing remote support to Branches across various locations (South Korea, Sunny well, and Hyderabad)

Ausbildung von Santhosh Sivadassan Pushparaj

  • Computer science

    Manav Bharti University

Sprachen

  • Englisch

    Muttersprache

Interessen

Music
Dance
Singing
Fitness Workout
Photography
Social Work
Mediation

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