Sarah Patterson

•Attract, retain and develop employees through networking sessions, onboarding new hires, and executing campus programs •Develop strong relationships with candidates in order to assess their fit with the firm •Advise and coach new team members with matters relating to onboarding, firm procedures and policies, benefits, offer letters and campus programs •Lead a National HR project focused on enhancing the firm’s Applicant Tracking System

•Enhance customer shopping experience by providing knowledgeable and authentic education on products and services •Champion company culture and team development by leading team building activities that challenge all levels of store staff to adopt open communication strategies •Influence store staff to take ownership of visual merchandising and sell-through initiatives by engaging them in hands-on training and providing ongoing coaching

•Established trust with new members by performing thorough fitness assessments that instilled confidence and safety awareness in individuals who were new to equipment •Produced tailored fitness and nutrition programs for members based on educated interpretations from a screening system that measured body composition •Created positive member experiences by supporting those participating in the program to achieve their desired health and fitness goals

•Demonstrated attention to detail by coordinating all activities pertaining to the schedule, including staff shifts, membership appointments, and fitness classes •Strengthened members’ trust in the company by being an attentive first point of contact with the business and mitigating issues before they elevated to management •Embraced company culture by sharing passion for health and fitness with members and fellow employees

Concentrations in Human Resource Management & Marketing