Shpresim Shabaj

Principal SAP Consultant including the following tasks and responsibilities: - Requirement analysis and recording, - Preparation of technical specifications, - Conception of new business requirements and development of SAP solutions in cooperation with the specialist departments, - Independent implementation and support of business processes, - Process optimization of existing systems.

Tasks and responsibilities: - Analyze, develop and customize new functionalities in SAP modules (Mainly SD and MM, FI/CO, RE, FM, HRMS and BW), - Analyze business requirements for reports & customizations, new features & interfaces and handle the implementation of changes in the ERP systems, - Maintain Authorizations / Role and System security for Test and Production ERP Systems, - Create documentation and procedures guidelines for ERP systems users, - Support & Train SAP user on the daily activity.

SAP CRM (Service, Marketing, Sales), GIS, PI and RIM systems administration including: - Technical configuration, - Integration, - Maintenance, - Data migration, - End user training and support.

SAP MM/SD/PM/PS, INNOVA inventory and trouble ticketing systems administration including: - Technical configuration, - Integration, - Maintenance, - Data migration, - End user training and support.