Shyam Ramaprasad

Driving business priorities into analysis, conceptualisation, execution, and delivery. Key liaison between Business and IT teams to facilitate core business functionalities. Leading the Management, development, and smooth functioning of the road logistics IT product portfolio and Transport Management Systems (TMS). Ensuring transparent and clear communication between software architects, developers, test engineers, network, firewall, and support teams, including external IT partners and SaaS providers.

Managed the development of B2B e-commerce marketplace platform of the new start-up BOXXPORT GmbH as the Product Manager. Successfully developed the LOTUS Containers Salesforce CRM System (Scrumban) from scratch. Spearheading the BI department in managing product roadmaps, design of wireframes & prototypes, developing epics & user stories, prioritization of product features, backlog grooming, testing and knowledge management processes. Please check https://www.mrshyam.com/ for more details.

- Managed project roadmap planning and requirement gathering processes for CRM and ERP systems. - Product Owner for the GO LOTUS Web Application, responsible for designing Business Requirement Documents (BRD's) and wireframes - Master thesis offering insights into the Strategic Pricing of Shipping Containers in inland and intermodal markets. - SWOT analysis and development of a 4PL Digital Platform solution for the One Belt One Road (OBOR) Initiative

- Sprint planning for Global Immigration & Compliance Systems(GICS) Team - Bug fixing, Requirements Gathering and Knowledge Management for internal systems development at GICS Team - Assisted Global Immigration(GI), Human Resources (HR), SAP, and Financial Controller(FC) Teams in structuring and compiling reports through SQL Database Operations & Queries. - Active communication with Functional Testing Teams and Developers to ensure smooth code deployments into both test and production environments.

- SPOC for GICS team Managing DevOps, Production support, client interaction, requirements gathering, and database operations. Developed proactive and effective incident management skills. - Managed the entire USA Immigration System Module for 8 months and developed a good understanding of vertically integrated business processes, external and internal communications. - Strict adherence to Service Level Agreement (SLA) while resolving Ad hoc requests from multiple sources.

Maritime Logistics, Supply Chain Management, Econometrics, Business Analytics in Logistics and SCM, Sustainable Logistics, SAP basics, Strategic Supply Chain Management, Project Management

Logistics Management, Transportation Management, Demand Forecasting, Inventory Management, Pooling and Postponement, Supply Chain Design

Programming, Database Management, Business Management, Supply Chain Management