Sijo Joseph
Bis 2023, Onsite technician, Hemmersbach GmbH & Co. KG
Hamburg, Deutschland
Über mich
Seeking a Challenging Career in a well established Company to improve my Knowledge, Skills and utilize my academic background and interpersonal Skills. My name is Sijo Joseph, I'm from India. I live in Hamburg. I have 15 years of information technology and office management experience. I have gained intercultural experience working in Oman, Saudi Arabia, United Arab Emirates, and India. I also worked as an IT coordinator in an NGO in India. I have a 3-year Diploma in Computer Science and a bachelor's degree in Computer Science, I also have CCNA, MCSE, Azure administration and ITIL certifications. I have basic knowledge of German (overall A2 and speaking level is B1) and am fluent in English, Hindi, Tamil, and Malayalam.
Werdegang
Berufserfahrung von Sijo Joseph
3 Jahre, Apr. 2018 - März 2021
Computer Technician
IT Infrastructure
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
2 Jahre, Apr. 2016 - März 2018
IT Coordinator
Media Village
As an IT coordinator, responsible for supporting a business by maintaining its technology. purchase equipment, manage domains, restore data, troubleshoot workstations, provide customer support, manage servers, create networks, etc.
1 Jahr und 3 Monate, Nov. 2014 - Jan. 2016
IT Support Engineer
NHN
Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that meet the needs of the client. Repairing hardware malfunctions, software issues, and networking problems. Tracking and managing work records. Compiling job reports.
1 Jahr und 3 Monate, Jan. 2013 - März 2014
Customer Service Agent
World Telecomminication
Identifying and assessing a customer’s needs to ensure they are satisfied. Keeping detailed records of customer interactions and being in charge of customer account details. Professional sales and service for telecommunication equipment’s such as PC’s, laptops, mobiles, tablets etc. After sales and service including trouble shooting. Documentation and guarantee processing
8 Monate, Juni 2012 - Jan. 2013
IT Coordinator
Media Village
Managing and maintaining a company's technological equipment, such as computers, tablets, and smartphones. Ensuring that company devices interconnect with file servers, email servers, and financial systems seamlessly. Installing, upgrading, and managing software and hardware on company devices. Managing all software licensing. Keeping an inventory of all company electronic assets. Providing staff with training on how to use hardware and software Performing backups and restoring lost data as needed.
1 Jahr und 7 Monate, Dez. 2010 - Juni 2012
System Administrator
Hilwa Mineral Water Company
Managing and maintaining a company's technological equipment Managing all software licensing. Keeping an inventory of all company electronic assets. Providing staff with training on how to use hardware and software Performing backups and restoring lost data as needed. Evaluating and recommending software purchases to the IT manager.
Ausbildung von Sijo Joseph
3 Jahre, Jan. 2018 - Dez. 2020
Computer Science
Sikkim Manipal University
3 Jahre, Juni 2000 - Mai 2003
Computer Science
Kerala Institute of Engineering
Sprachen
Englisch
Fließend
Deutsch
Gut
Hindi
Fließend
Malayalam
Muttersprache