Soufyen Tounsi

o Create prospects demos / presentations adapted to the targets o Onboarding and training new customers and testers for using the application o Integration of customer data in the software and creation of the first dashboards o Supporting clients on the functional level o Gathering product feedback and customer needs and recommend improvements to the CTO o Definition and realization of all the marketing strategy (website, Google AdWords campaign, email marketing)

OCP Group, a global market leader of phosphate and its derivatives Business Consultant • Helping project initiator to formalize their idea (6 projects) • Conception and production of Pitch Deck (context, problem, market study, sales& marketing strategy, estimating costs, business model) • Coaching for introducing projects to executive committee

Marketing Digital Software company (350 employees, 15 countries, 100 M$ Turnover) Sales Manager • Advise brands and digital marketing department how to achieve their targets • Customer journey, email marketing, according to customers • Establishing and maintaining a high contact with Director, Vice President and C level executives • Working collaboratively with SmartFocus’ client services organization to ensure successful implementation of customer solutions

• Business development of key accounts (Retail, Transport, Services) • Development of business proposals (needs analysis, RFI, RFP and customer presentation) • Ensuring customers satisfaction and ensuring successful delivery • Control of the profitability of customers: billing, cost management and margins HR Activity • Managing a team of 25 consultants • Identification and selection of candidates in line with recruitment needs • Monitoring of visiting consultants