Steffen Bachmann
Angestellt, Head of Project & Program Management ITO & Cloud DACH, Nordics, Hungary, DXC Technology Deutschland
Student, Informatik, Control Data Institut Frankfurt
München, Deutschland
Über mich
IT Manager, Business Coach und zertifizierter Trainer mit langjähriger Erfahrung im Management und Personalführung, Leitung verschiedener interkultureller Projekt- und Lieferorganisationen mit klassischen, agilen und hybriden Ansätzen
Werdegang
Berufserfahrung von Steffen Bachmann
Bis heute 1 Jahr und 9 Monate, seit Sep. 2022
Head of Project & Program Management ITO & Cloud DACH, Nordics, Hungary
DXC Technology DeutschlandBis heute 4 Jahre und 5 Monate, seit Jan. 2020
Head Of Project- & Program Management ITO & Cloud bei DXC Technology Germany
DXC Technology EntServ Deutschland GmbH
Bis heute 9 Jahre und 4 Monate, seit Feb. 2015
Head of Project Management Germany South & Central Global Project Management
DXC Technology
3 Jahre und 3 Monate, Dez. 2011 - Feb. 2015
Project Portfolio Manager
Hewlett Packard Enterprise Services
Management of the project portfolios: "Central Corporate & Services" "Sales and Distribution Germany & Shared Services" within the E.ON Global Account Project Management > Responsible for oversight of the execution of the projects/programs of the Delivery Portfolio > Ensures account governance during execution, works closely with relevant interfaces and appropriate Operation leads > Ensures that changes will be able to execute and deliver the project or program according to the offered proposals
8 Monate, Apr. 2011 - Nov. 2011
Head of IT-Customer Service Munich
Hewlett-Packard Enterprise Services
Within my responsibilities, managing the transition from an in house service provider into one of the largest IT companies. Transferring employees into the organization. Ensure stable operations, Collaboration within the account Transition and Transformation projects Currently developing and establishing an EMEA-wide disposal process
4 Jahre, Apr. 2007 - März 2011
Head of Customer IT Services Munich II
E.ON IT GmbH
Manage the change from a functional aligned organization into a local customer focused team with different functions: One site support (IMACD) of end user devices for the suburban locations of Munich Installation and support of decentralized telephony systems and end user devices for Munich and the south of Bavaria Establish order and asset management for the whole service region south Challenges: • Integration of local telephony staff into the technician workforce
9 Monate, Juli 2006 - März 2007
Head of Service Support Munich
E.ON IS GmbH
Set up a single point of contact for the operational IT order and asset management within the Munich service center. Change from production line oriented workforce into a business and customer focused frontend function. Project manager for the development and implementation of a national order tracking tool Main responsibilities: Order & Asset management, Coordinate HW disposals,Steering 3rd party company for logistic and stock management Training of customers Handling of billing complaints
9 Jahre und 1 Monat, Juni 1997 - Juni 2006
Head of Customer IT Service
Gesellschaft für Zahlungssysteme mbH
Enhancing customer related functions with new responsibilities to align IT with the business. Set up organization and processes and integrate single tasks into a customer service division. Main tasks: Incident, problem and service level management, Central access administration, PMO of the technical IT department. IT-service desk with first and second level support. Asset management. Coordination of comprehensive quality topics (process management, ITIL, etc.) Technical IT-department interface manager
2 Jahre und 4 Monate, Feb. 1995 - Mai 1997
Head of Customer Support Service
Gesellschaft für Zahlungsysteme mbH
Establish the first customer focused organization in order to increase end user productivity. Set up organization and processes and build up a single point of contact between business and IT. Main Functions: Service desk, Onsite support for managed work place, Central access administration, Within a company-wide reorganization project; subproject manager for the complete IT-functions
5 Jahre und 3 Monate, Nov. 1989 - Jan. 1995
Project Manager/System Designer Application Development
Gesellschaft für Zahlungssysteme mbH
Management of major software development projects. System designer for parts of the credit card management system notification. Subproject manager of several business critical projects like: “zip code conversation” and “MasterCard with picture”.
1 Jahr und 1 Monat, Okt. 1988 - Okt. 1989
Organisation Programmer
Interdialog Software AG
Development of mainframe software for real estate and mortgage administration of IBM/IMS and IBM/CICS/VSAM in COBOL. Part of the project team implementing a mortgage administration for Schweizer Rück in Zurich and Basel
Ausbildung von Steffen Bachmann
- Bis heute
Informatik
Control Data Institut Frankfurt
Mainframe SW-Development System Analysis
Sprachen
Deutsch
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Englisch
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