Steffen Gartz

• Supported customer service team in daily business with the implementation of order checks and mailing of picking lists and order confirmations • Worked with the shipping report and customer PO list to track the orders • Created and updated best-selling lists • Supported sales analysis team with the creation of the daily prebook report monitoring the Wholesale business performance • Collaborated with sales directors to provide the weekly forecast to the European headquarter in Geneva

• Supported merchandise planners in daily business with the implementation of performance analysis and strategic planning decisions • Created ad-hoc analysis, order checks, how-to files and reporting in order to monitor the retail business performance • Assisted in all planning steps such as product group & budget planning, flexing, and NOS-Forecast and Revision • Supported processing orders such as the creation of order & sizing sheets as well as independent system input of planned units

• Sales Advisor men’s shirts department • Advised customers regarding fitting, colors, and trends • Promoted loyalty cards to acquire new customers • Implemented customer reservations and online orders • Set up new collections following crayon box principle • Supported the team in annual stocktaking