Syed Mashood ul Hassan
Angestellt, IT Support Engineer, AUTO1 Group
Frankfurt am Main, Deutschland
Über mich
Student of Masters in Information Technology at Frankfurt University of Applied Sciences. Looking for an opportunity through which I can enhance my skills and work for the betterment of both, company and myself.
Werdegang
Berufserfahrung von Syed Mashood ul Hassan
1. Support users on day to day issues including Hardware ( Windows , MacOS & Linux ), Software , printers and network issues 2.Deep Knowledge and practical experience on MDM ( JAMF) 3. IT Asset Inventory managment 4.Procurment of IT equipment for office 5. Worked with HR Onboarding & offboarding from IT perspective 6.Practical Experience on OKTA 7. Enrolling and managing new devices on MDM 8.Work with Jira & confluence 9. Handling tickets with Jira Service desk
1 Jahr und 10 Monate, Jan. 2019 - Okt. 2020
Technical Support Engineer
FiberLink
Monitoring Core Systems, transmission and Access Network of ISP's Assisting network team in planning and topology related issues Provide technical Support to the Customer at Layer 1 and 3 networks Hardware troubleshooting and LAN Setup Data Center ticketing problem-Solving Managing and monitoring networks and configuring devices Performing initial troubleshooting in case of link failure Monitoring of network performance and maintenance activities. - Provide Assistance to Field staff/ Inspection Experts
2 Monate, Juli 2018 - Aug. 2018
Intern
Pakistan International Airlines
Several Diagnostic procedures which are instrumental in modern day Engineering The parameters of Aircraft Performance as well as visually inspection of air craft system and machines
2 Monate, Juni 2017 - Juli 2017
Intern
Pakistan Telecommunication Company Limited
Hands-on experience on all sorts of equipments within the data center facility. - Working as a hardware engineer with particular focus on troubleshooting of network and server problems within the datacenter facility. - Handling of trouble tickets with complete support. Monitor Links and verify connectivity
Ausbildung von Syed Mashood ul Hassan
Bis heute 3 Jahre und 7 Monate, seit Nov. 2020
Information technology
Frankfurt University of Applied Sciencesn
Sprachen
Englisch
Fließend
Deutsch
Gut