Thomas Krauß
Angestellt, Teamlead Business Development DACH & Benelux, IFS Deutschland GmbH
Abschluss: Certified Call Center Manager (grade 1,6), Fernakademie für Erwachsenenbildung
Stuttgart, Deutschland
Werdegang
Berufserfahrung von Thomas Krauß
Bis heute 1 Jahr und 5 Monate, seit Feb. 2023
Teamlead Business Development DACH & Benelux
IFS Deutschland GmbH1 Jahr und 9 Monate, Juni 2021 - Feb. 2023
Senior Inside Sales Representative DACH
IFS Deutschland GmbH1 Jahr und 11 Monate, Jan. 2019 - Nov. 2020
Senior Inside Sales Representative / Partner Manager D/CH
Trados GmbH
- Inside Sales - Customer Care - Partner Management (building new sales partnerships, partner support) - Revenue-enhancing measures (sales fairs, road shows)
1 Jahr, Jan. 2018 - Dez. 2018
Key Account Manager Software & Microsoft / BDM Adobe
ComLine GmbH Value Added Distribution- Customer development, new customer acquisition - Revenue-enhancing measures (sales fairs/conferences/trainings/certifications) - Internal/external communication with manufacturers/suppliers/customers - Quotation and order preparation, sales agreements - Reporting/analyzing market, customers, sales statistics
1 Jahr und 8 Monate, Mai 2016 - Dez. 2017
Senior Account Development Representative, Strategic Accounts – Automotive
SDL plc
- Inside sales - Developing and mapping target accounts (e.g. Daimler, Bosch, VW, Porsche, Audi) - Customer care existing clients - Cold calling - Mentoring new German starter
- Sales operations (e.g. Adobe, Hewlett Packard Enterprise, Lenovo, Plantronics) - Channel management - Forecasting - Project management - Customer care existing clients - Internal recruitment - Mentoring new starter and new team leads
3 Jahre und 7 Monate, Jan. 2009 - Juli 2012
Customer Service Team Lead
o|con Office Concept GmbH
- Team lead of 15 employees and 6 projects, mainly BMW - Customer care existing clients automotive and consumer sector (BMW, Mercedes, Metro, ..) - Cold calling - Service representative for Porsche Germany, project lead Porsche Design
- Customer care Telekom - Inside sales Telekom - Development team Telekom Entertain
6 Monate, Apr. 2007 - Sep. 2007
Telesales Representative
Fox IQ GmbH
- Direct sales Freenet DSL - Customer acquisition - Cold calling - Customer care existing clients
1 Jahr, Jan. 2006 - Dez. 2006
Sales Manager
My-Solution Internet
- Sales management D-A-CH, Nordics - Development and management online shop - Shipping
2 Jahre, Okt. 2003 - Sep. 2005
Student Employee
Katronics
- Sales representative EMEA - Assistant management online shop - Shipping
- Training to Officer of German Army - Mountain division army air defense (leadership, technical training of army air defense)
Ausbildung von Thomas Krauß
1 Jahr und 9 Monate, Juni 2009 - Feb. 2011
Call Center Management
Fernakademie für Erwachsenenbildung
- Management of call center - Organization and technology - Human resource management - Customer relationship management - Information- and knowledge management - Workforce management - Controlling - Legal bases - Outbound and tele sales
4 Jahre, Okt. 2001 - Sep. 2005
Law, Politics, Literature
Technische Universität Dresden
4 Monate, März 2001 - Juni 2001
Civil law
Law firm Irene Beer
Sprachen
Deutsch
Muttersprache
Englisch
Gut
Französisch
Grundlagen
Latein
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