Thomas Mersch

Responsible for Demand & Supply Planning, Customer Service, SC Design & Processes, Global Logistics, International Customs

Responsible for Demand & Supply Planning, Customer Order Management

- Demand & Supply Planning, Strategic Sourcing, Purchasing, Production, Product Development Engineering, Quality Management - member of lead team to establish/implement new Business Unit Strategy - establish/implement new SCM Strategy incl. organizational changes/change management - S&OP process implementation - leading production transfer activities including the management of consequences - member of the Business Unit Management team - leadership for direct reports in Triesen (FL) and Hong Kong

- built up - in close cooperation with Consumer Goods Business Top Management team - Supply Chain Management from greenfield - responsible for Demand Planning, Supply Planning, Inventory Management, Project Management, Strategic Sourcing and Purchasing for the Consumer Goods Business - ongoing improvement of demand and supply planning accuracy - implement monitoring and KPI system for global stock levels - member of Management Board - leadership for direct reports located in Triesen (FL)

- Responsible for management of Sales and Distribution related processes along the chain Independent Retail Partner/Swarovski Retail shop – Sales Company - global distribution center - Responsible to run several projects improving these processes on a global level - Leadership for direct reports located in Feldmeilen (CH), Singapore and Den Helder (NL)

- Software development “Swarovski Distribution System” (comparable to SAP-SD and MM modules) and global rollout for all Swarovski Sales Companies globally - extensive travelling, several months on-site in each sales company - Software adaption for Point of Sale software for Swarovski Retail shops and rollout to Sales Companies in Europe - Leadership for direct reports located in Wattens