Dipl.-Ing. Thomas Mumm

Angestellt, Business Analyst Service, Olympus Europa SE & Co. KG

Hamburg, Deutschland

Fähigkeiten und Kenntnisse

Salesforce CRM
shipping
Project Management
Process Management
Passionate Trainer (Concept/Education Material/Exe
business analyst
E-Mail Management
ISO9001
IT budget responsibility
IT vendor management
Application change management
education
communication
logistic
Freight
heavy lift cargo
Microsoft Dynamics CRM
Certified Salesforce Administrator
Certified Scrum Master

Werdegang

Berufserfahrung von Thomas Mumm

  • Bis heute 1 Jahr und 3 Monate, seit März 2023

    Business Analyst Service

    Olympus Europa SE & Co. KG
  • 1 Jahr und 6 Monate, Okt. 2021 - März 2023

    Product Owner

    TFG Transfracht GmbH
  • 3 Jahre und 3 Monate, Juli 2018 - Sep. 2021

    IT Consultant

    Lufthansa Industry Solutions

    IT- / Salesforce Consultant

  • 10 Monate, Sep. 2017 - Juni 2018

    Salesforce CRM Consultant

    Klose und Srocke Gesellschaft für kreative Konfliktlösungen mbH

    Salesforce Implementation, Customizing, Projects and Development. Branches: Pharma, Shipping and Media Services: Sales, Marketing, Development, Education

  • 1 Jahr und 10 Monate, Nov. 2015 - Aug. 2017

    CRM Process Consultant

    akquinet business solutions GmbH

    Business Analyst, Process Mapping and Adaption to CRM MS Dynamics CRM

  • 1 Monat, Okt. 2015 - Okt. 2015

    Orientation Phase

    Independent

    Job Seeker

  • 7 Monate, März 2015 - Sep. 2015

    Referent Prozessdesign

    HANSETRANS Möbel-Transport GmbH

    Analysing Business, Capturing current processes, Optimisation, Implementation, Change

  • 2 Jahre und 10 Monate, Mai 2012 - Feb. 2015

    Process & Project Manager

    Hansa Heavy Lift GmbH

    Define, implement & measure business processes (apply common sense!). Prepare ISO9001 Audit. E-Mail Management Project, CRM

  • 1 Jahr und 8 Monate, Sep. 2010 - Apr. 2012

    Manager IT Solutions

    DB Schenker

    shipping industry related IT projects, requirements engineering for RCM application

  • 1 Jahr und 3 Monate, Juni 2009 - Aug. 2010

    Sales, Commercial Planning, Systems & Process

    Maersk Deutschland A/S & CO. KG

    Primary contact for sales process & systems related matters, change 'the way we work", country sales related projects including Marketing

  • 3 Jahre, Juni 2006 - Mai 2009

    Assistant General Manager, Maersk IT

    Maersk Line

    Primary Contact for global application (contracting & pricing), Vendor management, Release planning, change management, education & training, test

  • 1 Jahr und 5 Monate, Jan. 2005 - Mai 2006

    Project Coordinator Roll-out global tariff and pricing system

    Maersk Deutschland A/S & Co. KG

    Organise Roll-out of global tariff & pricing application in central Europe including data migration, user acceptance test, installation and education.

  • 2 Jahre, Apr. 2002 - März 2004

    Global Key Account Coordinator (Automotive)

    Maersk Deutschland A/S & Co. KG

    Work on global tenders, reply and kind of enquiries, feasibility studies, day-to-day issues, fire fighting

  • 2 Jahre und 2 Monate, Feb. 2000 - März 2002

    Customer Service (Bookings)

    Maersk Deutschland A/S & Co. KG

    Bookings and operation, incident handling, claims coordination

  • 2 Jahre und 3 Monate, Okt. 1998 - Dez. 2000

    Owner (car repair shop)

    F&M Kfz Dieseltechnik

    Managing and organising startup and introduction of a ca repair shop. Specialisation on Diesel engines and automatic transmissions, preferably Mercedes-Benz

Ausbildung von Thomas Mumm

  • Fahrzeugtechnik

    FH Hamburg

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Französisch

    Grundlagen

  • Dänisch

    Grundlagen

Interessen

Nature (protecting of)
Cycling (both manual and motor!)
Boxing
Music
Energy provision & consumption topics ("green energy)
Automotive industry (trends and quo vadis)
Transactional Analysis
Interpersonal communication.

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