Timo Neff
Angestellt, Head of Global Finance Architecture & Digitalization, Deutsche Post & DHL
Abschluss: Bachelor of Science (B.Sc.), Baden-Württemberg Cooperative State University
Bonn, Deutschland
Über mich
The postings on this site are my own and don't represent the positions or opinions of Deutsche Post DHL Group.
Werdegang
Berufserfahrung von Timo Neff
Bis heute 1 Jahr, seit Juni 2023
Head of Global Finance Architecture & Digitalization
Deutsche Post & DHL9 Monate, Okt. 2021 - Juni 2022
Team Lead - Architecture & Governance + Service Management
Deutsche Post & DHL- Established IT Service Management Framework for ~100 automated business processes based on ITIL (ServiceNow) standardizing resolution process across three Service Levels. - Introduced Event Management leveraging intelligent monitoring (Splunk) minimizing Recovery Time Objective (RTO). - Reviewed digital process automation solutions (process flow, data model, user and system interfaces) ensuring governance and design standards
1 Jahr und 8 Monate, März 2020 - Okt. 2021
Team Lead - Digital Service Implementation
Deutsche Post & DHL- Planned resources to deliver 50+ digital process automation projects. - Conceptualized case studies and executed interviews for the recruitment of specialists for 4+ automation technologies (e.g. ABBYY, UiPath, Bizagi, MS Power). - Defined and assessed goal achievements driving personal development plans for an intercultural team of ~25 automation developers.
2 Jahre und 6 Monate, Okt. 2017 - März 2020
Cognitive Automation Expert - Center of Digitization
Deutsche Post & DHL- Managed pilot project of a Natural Language Processing solution. - Analyzed the market and executed proof of concepts of various digital process automation tools. - Specified requirements based in collaboration solutions simplifying communications.
3 Jahre, Okt. 2014 - Sep. 2017
Corporate Student - Business Information Technology
IBM Deutschland GmbH6 Internships: - Global Chief Data Office | Transformation & Operations (Armonk, USA) - Watson IoT Consulting | Global Business Services (Munich, GER) - Global Chief Data Office | Transformation & Operations (Armonk, USA) - Business Process Services | Global Business Services (Duesseldorf, GER) - Integrated Account | Sales & Distribution (Ehningen, GER) - Marketing | CeBIT Response & Lead-Management (Mannheim, GER)
1 Jahr, Nov. 2013 - Okt. 2014
Store Associate - Sales & Consulting
Maxs-Master GmbH
- Consulted on consumer electronics, network and backup solutions for private and small enterprise customers. - Enabled end users to work with iOS, MacOS, and Microsoft Office. - Supported technical issues with Macs and iPhones.
Ausbildung von Timo Neff
3 Jahre, Okt. 2014 - Sep. 2017
Business Information Technology
Baden-Württemberg Cooperative State University
Sales & Consulting
13 Jahre und 1 Monat, Aug. 2000 - Aug. 2013
Landesabitur Hessen (US: A-Level)
Waldorf School Darmstadt
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Französisch
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