Ulrike Scharf
Angestellt, Solution Architect, Check Point Software Technologies GmbH
Köln, Deutschland
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Werdegang
Berufserfahrung von Ulrike Scharf
1 Jahr und 2 Monate, März 2023 - Apr. 2024
Manager Security Consulting - Public Sector
Check Point Software Technologies GmbH3 Jahre, Apr. 2020 - März 2023
Team Leader Security Consulting - Major Accounts Finance and Public Sector
Check Point Software Technologies GmbH4 Jahre und 3 Monate, Dez. 2009 - Feb. 2014
Senior Technical Manager Central Europe
TREND MICRO Deutschland GmbHUntil June 2012 responsible for PreSales and Technical Account Management. Since June 2012 only TAM (due to restructure). TAMs = technical contact for large Enterprise Customers who need direct Support. Responsible to lead this team, partly budget control, planning of education, driving the direction of the team in dependency of local, EMEA and Global structures. Assisting our Support Center in Cork to be face to our Channel. Being contact point for our ATC in DACH and also belonging to the Faces of Trend
EMEA Core Team is responsible for Level III Support for our Premium Support Customers within EMEA. After being promoted to Manager of the Team the responsibilities are extended for: global team working, Balance Score Card, Planning of positioning the team the next year, Headcount planning, education planning etc
EMEA Core Team is responsible for Level III Support for our Premium Support Customers within EMEA. I took over the teamlead position after being a member for quite a while. Responsibility is coordination of the team, contact point for escalation
resp. for Level III Support for some of our products. Focused on Internetgateway, mostly UNIX and Domino (all platforms), sometimes support for PreSales including Onsite, Trainer for LIII Trainings for some of our products
resp. for Level III Support for some of our products. Focused on Internetgateway, mostly UNIX and Domino (all platforms), sometimes support for PreSales including Onsite, Trainer for LIII Trainings for some of our products
PreSales Engineer for our Domino (all platforms) and Unix products (mainly Gateway), speaker on several events, PoC, setting up test environment, conducting workshops and trainings.
3 Jahre und 2 Monate, Feb. 1997 - März 2000
SE , internal Administrator
Kasten Consulting GmbH
Maintain the internal Domino/Notes Network, Roll-Out / Migration / Upgrade Domino Networks on customers side, Support
3 Jahre und 1 Monat, 1994 - Jan. 1997
techn. Zeichner M-Bau, Administrator fuer CAD Systeme
MPlan GmbH
3 Jahre und 6 Monate, Aug. 1990 - 1994
techn. Zeichner M-Bau
Ruecker GmbH
Sprachen
Deutsch
Muttersprache
Englisch
Fließend