VALERIE SAKALA

Angestellt, Amazon Fulfillment Outbound pick., Amazon Germany ( Rhinebrg).

DUISBURG, Deutschland

Fähigkeiten und Kenntnisse

Clear and Effective Communication
Adaptability
Empathy
Patience
Positive Attitude
conflict resolution skills
Leadership skills
strong interpersonal skills
Time and Priority Management
problem-solving skills
Kundenservice

Werdegang

Berufserfahrung von VALERIE SAKALA

  • Bis heute 4 Jahre und 9 Monate, seit Okt. 2019

    Amazon Fulfillment Outbound pick.

    Amazon Germany ( Rhinebrg).

  • Bis heute 20 Jahre und 6 Monate, seit Jan. 2004

    Head of Customer Service

    MTN ZAMBIA

    Team Leader Customer service: is responsible for providing quality and efficient customer service to customers throughout the daily management of a Team motivating, recognising, rewarding, coaching, counselling training and problem solving. Also responsible for assisting the manager with development Analysis implementation of staffing, training telemarketing scheduling. Mission: To provide a competitive and high service level to customer through the call centre

  • 10 Monate, März 2003 - Dez. 2003

    Call Centre Representatives

    CELTEL Zambia

  • 1 Jahr und 2 Monate, Jan. 2002 - Feb. 2003

    Customer Services Representative

    MultiChoice Zambia

  • 1 Jahr und 6 Monate, Juli 2000 - Dez. 2001

    Guest Relations Cashier

    COSI Restaurant NEW YORK

  • 1 Jahr und 6 Monate, Jan. 1999 - Juni 2000

    Head Receptionist / Guest Relations

    Chrismar Hotel

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

21 Mio. XING Mitglieder, von A bis Z