Vawinda Vanichkhokool

• Evaluated organizations project performance by quantitative method (MINITAB) to ensure software engineering process improvement with CMMI Level 5 appraisal team from India. • Provided KPI measurement reports and presented to managers and consultants. • Developed Causal Analysis and Resolution (CAR model) with project managers. • Trained and consulted project managers on basic CMMI knowledge and process improvement.

• Collaborated day to day foreign business process (investment and financial sector) with oversea technical team through remote servers (Windows/Unix/Linux), databases (Oracle/Sybase) and monitoring tools (Tidal/Autosys/Activiti). • Investigated, and advised on any raised problems and incidents via Salesforce portal within time constraint. (Service Level Agreement in ITIL standard). • Handled change requests from multiple clients. • Reported jobs timing record. • Developed guideline documents.

• Audited internal organizational projects to ensure quality and process improvement approaching CMMI Level 5 certification. • Participated in project meetings and coordinated among team colleagues, clients, senior and associate levels for Kiatnakin Bank’s project (Car Loan System) along the software development life cycle. • Developed workflow, user manual and functional specification documentation. • Planned and developed project milestones, presentations and minutes of meeting.

International Marketing Management, Electronic Business, Negotiation & Presentation, International Market Research, International Market Strategy

International business, business management strategy, managerial economics, organizational management, marketing management

E-Business system, Basic accounting, Information Business and Process management, Software for basic problem solving