Zahra Ebrahimi

•Boosted the online community's safety and positivity for a popular social media by moderating over 2,000 user-generated content per month. •Leveraged content management systems to ensure compliance with community guidelines and policies, reducing number of violations. •Enhanced the user experience and satisfaction by responding to queries. •Collaborated with other content moderators and supervisors to share best practices and insights. •Demonstrated excellent judgment, resolving several complex cases.

•Planned and executed effective marketing programs and campaigns. • Expanded the company’s reach and visibility by attending international trade fairs and seminars, resulting in a significant increase in the company's network, and brand awareness. • launched new products by collaborating with 25 business partners. • Carrying out product market research and surveys, analyzing marketing data. • Scheduled and created marketing content for all social media. • Designed and optimized sales areas and showrooms.

• Built and updated content for the company's brochures and catalogs. • Planned for TV and print advertising spots • Created and Sustained collaboration with various vendors • Followed part of foreign trading affairs, from making purchase orders for Pepsi-Cola concentrates, to customs clearance and delivering to the plants • Assisted L/C opening and communicating the L/C with the Seller • Regularly implemented cold calling throughout the summer to contact potential clients.