mohamed mara

is working from home. 🏡

Angestellt, Technical Consultant, SER Group

Düsseldorf, Deutschland

Über mich

IT consultant in ECM (Document Management System and Enterprise Content Management) with 7 years of successful experience in Information Technology (Database, System Windows, and Linux Administration). I am recognized consistently for performance, excellence, and contributions to success in IT projects and service delivery. Excellent reputation for working in different roles including IT support, Customer Operation and Service, project implementation, My actual duties at SER Group (a leading software provider in the international Enterprise Content Management market) are to advise our customers in digitizing documents and business processes and to participate in and implement projects on our own Doxis4 products. I am a dynamic team player with the ability to adapt and work in a multicultural environment. Languages: French, English, and German

Fähigkeiten und Kenntnisse

Controlling
Support
Reporting
Computer
Information technology
Help desk
System Administration
Technical Consulting
ECM
DMS
Project Management
Linux
JavaScript
Ruby
doxis4
Elasticsearch
Frontend
Management
Software
Technology
Customer service
Customer Support
HTML
Backend
IT systems
Computer Science
Ruby on Rails
IT Application Management
PC Support

Werdegang

Berufserfahrung von mohamed mara

  • Bis heute 2 Jahre und 11 Monate, seit Juli 2021

    Technical Consultant

    SER Group

    Plan and implement various projects in enterprise content management Customer support for malfunctions and inquiries about our product components and solutions Customer-related customizing according to best practice processes Installation and configuration of our product Doxis4 on our customer's system analyze existing problems and clarify the technical feasibility of customer-specific requirements

  • 4 Jahre, Mai 2016 - Apr. 2020

    IT Support und System administrator

    golden Tech Services

    • Analyze and perform troubleshoot on computer systems and perform required repairs and modifications on the system and maintaining user information at all times. • Coordinate with internal IT staff and customers to resolve technical issues • Installing and configuring computer hardware, software, systems, networks, printers, and scanners • Monitoring and maintaining computer systems and networks • Providing technical support across the company (this may be in person or over the phone)

Ausbildung von mohamed mara

  • 5 Monate, März 2021 - Juli 2021

    Fullstack Programming (Ruby on Rails, Html, CSS, JS)

    le wagon

    Fullstack Development Skills [OOP] [Integration and Setup of APIs // Web-Scraping ] [Setting up Databases and accessing them via SQL] [HTML and CSS] [Ruby/Ruby on Rails] [JavaScript ES6] [Design - Prototyping - Collaboration through Trello, git, and gitHub] [TDD Test Driven Development] [Product-Mindset]

  • 2 Jahre und 10 Monate, Okt. 2008 - Juli 2011

    Computer Science

    Kofi Annan of Guinea

Sprachen

  • Französisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Fließend

Interessen

Sports
Photography
Cycling
Interior design
Cooking
Travel
Music
Reading

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