Sailaja Duggirala

Oracle & SAP functional Support

• Served as Functional consultant in upgrade project of Oracle HRMS. • Tested functional processes for UAT before upgrade. • Tested functional processes after upgrade and resolved issues. • Responsible for HP QC tool update for the UAT. • Provided the end-users an insight in understanding the R12 upgrade. • Responsible for Basic GSM training in regards to Responsibilities. • Responsible for QA testing for Bug Fixes, New Functionality. • Involved in Data Quality Project aiming for accurate HR Actions.

• Provided post production support including functional training. • Identified functional requirements and analyzed gaps. • Involved in supporting and monitoring the production support activities. • Created functional training guides for end-users for proper functioning. • Communicated the issues with the technical team at offshore.

• Communicate with clients to identify road map phases of Project. • Configure the PA, OM and TM processes in the SAP system. • Prepare configuration documentation. • Serve as a resource for the change management. • Configured the foundation concepts. • Maintained the employee master database in SAP. • Provided critical functional support on day-to-day to end-users. • Training for end- user and preparation of training documentation.

• Orientation-Transitional Consultants. • Employee Relations – Handling Consultants. • Handling Issues/Grievances in a quick around time. • Update and educate consultants on revised processes and procedures. • Co-ordinate with Travel desk and facilitate consultants. • Time sheet & Expenses are checked for approvals. • Create Organizational Units, Jobs & Positions. • SAP--Master Data Maintenance. • Report Generation.

• Sourcing & Screening the profiles & candidates as per the requirement. • Ensured Implementation of Performance Appraisal System. • Involved in end-to-end processing of Statutory returns. • Introduced concepts of motivation.

Human Resources