Erdem ÖZ

ITIL | MIS | BPMN | SQL | API's | Scrum | Agile Project Management

Angestellt, Senior Business Analyst, ALDI SÜD

Bis 2014, Information Systems and Management, Beykent Üniversitesi

Mülheim an der Ruhr, Deutschland

Über mich

Results-driven and detail-oriented IT Business Analyst with over 8 years of experience in driving product development and delivery within financial services as Payment Systems and CRM systems. Solid background achieved on large- scaled projects. Coordinated many in house and 3rd party stakeholders. Connection between customers and developers, deep understanding analyzing, developing and implementing business products and system solutions that clients needed within high transaction, customer facing, 7/24 living systems. Collaborating with Business and IT Stakeholders and Project Managers to elicit, analyze, document and manage product requirements to ensure that the solutions meet those needs. End to End responsibility for projects. Working together with PO to Manage and refine the team backlog, Working closely with developers in development process and bug-fixes, coordinatingUAT process, guiding users and following delivery.

Fähigkeiten und Kenntnisse

SQL
Oracle DB
Microsoft Office
SOAP
XML
Visual Studio
Microsoft SQL Server
Business analysis
Analysis
Data Analysis
Mock-up
Software Testing
Test Case Design
ITIL
Informatik
Informationstechnologie
PL/SQL
Scrum
IT Project Management
Software Project Management
Agile Development
Software Development
ability to work in a team
ability to multi-task
User Acceptance Test
Fast learner
Analytical thinking
Project Management Software
Jira
Cross-System Integration
C#
Oracle
HTML
Application Integration
Microsoft Visual Studio
Agile Software Development
BPMN 2.0
Requirements Gathering
Technical Translation
Creativity
ability to think out of the box
Project Management
IT systems
English Language
UML
Application Support
Requirements Engineering
IT Application Management
IT analysis
User Acceptance Tests
Agile Project Management
BPMN
Change Management
Customer orientation
Technical Knowledge
Communication skills
REST
Information Systems
Web Services
JSON
REST API
API
Requirements Analysis
Stakeholder Management

Werdegang

Berufserfahrung von Erdem ÖZ

  • Bis heute 6 Monate, seit Mai 2024

    Senior Business Analyst

    ALDI SÜD

  • 11 Monate, Juni 2023 - Apr. 2024

    Architect Business Analyst

    Intertech A.Ş.

    Collaborating with stakeholders to thoroughly understand the business requirements. Conduct interviews and workshops, to gather comprehensive insights. Translating Requirements and documenting into functional and non functional requirements Identified and documented business requirements utilizing Agile methodology. Developed process models, use cases and user stories to define system functionality Partnered with teams to guide quality and process improvements. Provided technical support during UAT cycles.

  • 1 Jahr und 11 Monate, Aug. 2021 - Juni 2023

    Senior IT Business Analyst

    Intertech A.Ş.

    •Using Agile/Scrum Methodology •Gathering requirements from client •Identifying to scope according to client needs •Translating business requirement and document Functional and NonFunctional requirements •Writing user stories and priorities •Creation of test scenarios for acceptance tests of applications to be developed / provided •Coordinating UAT and guiding users •Working closely with IT Vendors all implementation and development processes •Using JIRA and Conflurnce for agile projects management

  • 4 Jahre und 8 Monate, Jan. 2017 - Aug. 2021

    Business Analyst, IT

    Ziraat Technology

    Identifying the needs of stakeholders, Designing application function requirements and designing application screens, Creation of test scenarios for acceptance tests of applications to be developed / provided, Performing functional tests of the applications, coordinating UAT and reporting test results, Provides support to users related to the applications in production environment, Working closely with IT Vendors for encouraging the implementation and development processes.

  • 2 Jahre und 1 Monat, Jan. 2015 - Jan. 2017

    Business Analyst, IT

    Etiya Bilgi Teknolojileri

    Monitoring and analyzing the business needs of the customers, preparation of detailed reports for the software team Testing software applications as well as documentation using corporate standards

  • 1 Jahr und 9 Monate, Mai 2013 - Jan. 2015

    Help Desk Support Specialist

    TAV IT

    Provided level‐1 and level‐2 remote support for desktops, printers, and other computer‐related devices. Monitored help desk ticketing system queues for incoming requests from customers. Configured user accounts, installed software applications, configured network settings, and performed system maintenance tasks. Provided technical support for hardware and software issues to end‐users. Utilized Active Directory to create user accounts and manage permissions on the local network.

Ausbildung von Erdem ÖZ

  • 4 Jahre und 10 Monate, Sep. 2009 - Juni 2014

    Information Systems and Management

    Beykent Üniversitesi

    Software Methodology, Test Case Design, Software Testing, Business and System Analysis

Sprachen

  • Türkisch

    Muttersprache

  • Englisch

    Fließend

Interessen

Tennis
Swimming
Trekking
Hiking
Technology
Fitness
Cycling
Travel
cinema
Paragliding
Music

21 Mio. XING Mitglieder, von A bis Z