Thomas Bauer

Angestellt, Quality Excellence at Teradata Global Database Support, Teradata

Vienna, Österreich

Fähigkeiten und Kenntnisse

analytical skills
communication skills
problem solving skills
efficient working methods
focus on delivery
customer focus
team worker
Years of experience at local / regional / global l
Training and mentoring other associates
workshops and presentations for small audiences
Design Review of new Product Features
Global Best Practices team
experience with CS processes and metrics
working in cross-organizational teams to improve/r
planning / review and approval for changes to cust
Teradata Database & Client utilities
SQL
Teradata File System Expert
Database Dump Analysis
OS (Linux Unix Windows)
Hardware (Server and Disk Arrays)
Basic Networking knowledge
Basic Programming knowledge (Perl)
Support

Werdegang

Berufserfahrung von Thomas Bauer

  • Bis heute 4 Jahre und 1 Monat, seit Nov. 2020

    Quality Excellence at Teradata Global Database Support

    Teradata

    Ensuring highest quality for delivering database support to our customers by constantly improving our processes, tools, training and products.

  • 9 Jahre und 1 Monat, Nov. 2011 - Nov. 2020

    Senior Solution Engineer - Teradata Global Database Support

    Teradata Corporation

    Third Level Remote Support as member of the Teradata Database Software team in the Global Support Center (GSC).

  • 4 Jahre und 1 Monat, Okt. 2007 - Okt. 2011

    Teradata EMEA - Regional Technical Specialist

    Teradata Corporation

    Second Level Remote Support in Europe, Middle East and Africa for Teradata Database Systems running on Linux, UNIX and Windows

  • 8 Jahre und 9 Monate, Jan. 1999 - Sep. 2007

    Teradata EMEA - Regional Technical Specialist

    NCR Corporation

    Second Level Remote Support in Europe, Middle East and Africa for Teradata Database Systems running on UNIX and Windows

  • 1 Jahr und 3 Monate, März 1998 - Mai 1999

    Team Leader Teradata Support Services Austria

    NCR Corporation

    Team Leader of Support Engineers for MPP Systems running Teradata Database on UNIX

  • 1 Jahr und 7 Monate, Aug. 1996 - Feb. 1998

    Teradata Customer Services Austria - Support Engineer

    NCR Corporation

    Support Engineer for MPP Systems running Teradata Database on UNIX

  • 1 Jahr und 9 Monate, Nov. 1994 - Juli 1996

    NCR Customer Services Austria - Support Engineer

    NCR Corporation

    Support Engineer for CISCO equipment, Novell Networks, Mid-Range Servers & PC's running UNIX and Windows

Ausbildung von Thomas Bauer

  • 4 Jahre und 9 Monate, Sep. 1989 - Mai 1994

    Nachrichtentechnik & Informatik / Electronics & Information technology

    HTL Wien Schellinggasse / Technical School Vienna

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Spanisch

    Fließend

Interessen

Yoga
Reading Books
Music
Sport activities (athletics skiing cycling)
Languages
Collecting Books
Vegeterianism

21 Mio. XING Mitglieder, von A bis Z