Jose Luis Ruano

Angestellt, Client Relationship Manager, BNY Mellon

Warsaw, Polen

Über mich

Enthusiastic sales manager with 15+ year experience in the financial sector (custody & treasury products, cash management, liquidity management, trade finance). Acting as analytical confident leader to achieve excellent customer satisfaction, retention and win new business prospects. Excellent in relationship management thanks to demonstrating conscious collaboration, proactivity, empathy and ability to offer creative and competitive solutions. Motivated and results driven professional with great problem-solving skills and ability to create efficient structure. Consistently exceeded sales goals by 20%. Proved successful market entry achieving 20% market share gain. Growth portfolio of clients through winning of new client’s mandates. Strong network of customer relationship with top tier financial institutions in CEE with direct access to management.

Fähigkeiten und Kenntnisse

Account Management
Key Account Management
Salesforce
Export
Customer service
Customer care
MS Office
Customer Relations
Customer Relationship Management
After Sales Management
Sales experience
Customer Experience Management
ambitious
Professionalism
Customer orientation
Organizational skills
Flexibility
Fast learner
Foreign languages
problem solving skills
Presentation skills
Client Relationship Building
Negotiation skills
Friendliness

Werdegang

Berufserfahrung von Jose Luis Ruano

  • Bis heute

    Client Relationship Manager

    BNY Mellon

    SELECTED PROFESSIONAL ACHIEVEMENTS  Continuously exceeding sales targets and portfolio growth through the cross-sale of services to existing clients and new client acquisition.  Development of business opportunities in key markets and with strategic banking groups.  Building on the successes achieved I expanded the number of key client management responsibilities. 

  • 16 Jahre und 3 Monate, Juli 2007 - Sep. 2023

    Senior Relationship Manager Financial Institutions in CEE and Western Europe

    The Bank of New York Mellon SA/NV Frankfurt am Main

Sprachen

  • Spanisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Polnisch

    Grundlagen

  • Tschechisch

    Grundlagen

Interessen

ETFs
Blockchain
AI
FX

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