amp:cx is a consulting focused agency for CRM and Loyalty, that fuels and accelerates the digital transformation for companies with a transactional mindset.

We amplify companies in Retention and Loyalty Marketing . We develop Programs that have a huge impact in Customer Lifetime Value and Engagement.

And we are a Salesforce driven company – meaning, that beside of consulting and operations we implement and run Salesforce. We are part of the Salesforce Ohana and a valued partner in the Salesforce network.

We are looking for a Salesforce Marketing Cloud Consultant (all Genders) in Hamburg or in one of our hubs in Berlin, Düsseldorf or Frankfurt. Remote Work is also possible.

Join us and shape the future of customer engagement!

Your Role

As a Salesforce Marketing Cloud Consultant , you will play a key role in designing and implementing impactful customer engagement strategies for our clients. You’ll combine technical expertise, strategic insights, and hands-on implementation to drive outstanding results.

Key Responsibilities

Strategy & Consulting

• Collaborate with clients to understand their goals and customer retention needs.
• Develop and implement engagement strategies using Salesforce Marketing Cloud tools.
• Provide guidance on best practices for email, SMS, push notifications, and journey automation.

Solution Design & Implementation

• Configure and implement Salesforce Marketing Cloud modules like Journey Builder, Email Studio, and Automation Studio.
• Develop custom solutions with AMPscript, SQL, and API integrations.
• Lead client workshops to define project requirements and scope.

Project Management & Collaboration

• Manage timelines, deliverables, and stakeholder expectations.
• Collaborate with cross-functional teams (designers, developers, strategists) to deliver seamless solutions.
• Ensure compliance with GDPR and other relevant data regulations.

Analytics & Optimization

• Analyze campaign performance and provide insights for improvement.
• Create dashboards and reports to monitor KPIs like retention rates and customer lifetime value.

What You Bring

Technical Expertise

• 2+ years of experience with Salesforce Marketing Cloud, including hands-on project implementation.
• Proficiency in Marketing Cloud tools like Journey Builder, Automation Studio, and Email Studio.
• Experience with AMPscript, SQL, and API integrations.
• Familiarity with Salesforce CRM and data architecture.

Strategic Mindset

• Strong understanding of loyalty and retention marketing.
• Ability to translate business goals into technical solutions.

Soft Skills

• Good presentation and communication skills and enjoys providing advice.
• Self-motivated and comfortable in a fast-paced startup environment.
• Good problem solving skills.
• Strong organizational and project management skills.

Language

• Business fluent German and very good English skills

Nice-to-Haves

• Salesforce Marketing Cloud certifications (e.g., Email Specialist, Consultant).
• Experience with additional Salesforce Clouds like Sales or Service Cloud.
• Experience with other Marketing Automation Tools.
• Familiarity with other marketing technologies (e.g., Data Cloud, analytics platforms).
• Web development skills (HTML, CSS, Javascript, SQL) are an advantage.

What We Offer

• A dynamic, fast-growing agency redefining loyalty and retention marketing.
• A collaborative and innovative work environment.
• Flexible working hours and remote work options.
• Support for professional growth, including Salesforce certifications.
• Competitive salary and benefits package.

How to Apply

Ready to join us at amp:cx and make an impact? Send your CV to jobs@ampcx.de .

Let’s amplify loyalty and engagement together!