Are you ready for a new challenge and are passionate about everything online, with an eye for details?Become a member of our strong and growing social media team in Athens, Greece!

Read more and apply with or without a CV!

Tasks:

• Review and categorize social media content based on specific guidelines.
• Ensure that all information uploaded by users follow the guidelines based on client's policies.
• Make well balanced decisions to be an effective advocate for the online community.
• Ensure high quality and safe experiences for both people and businesses.
• Apply a content policy to digital content and execute handling procedures with consistency.
• Assist customers via chat, email or phone (depending on the project).
• Identify inefficiencies in workflows and suggest solutions.
• Follow company and client procedures and guidelines.

Your profile:

• Excellent verbal and written skills in German
• Very good English knowledge
• Exceptional communication and soft skills, as well as problem-solving skills
• Ability to use Windows Operating Systems, internet applications and MS Office
• Solid team, and collaboration skills, work independently with limited supervision
• Attention to detail and ability to distinguish self-beliefs from moderated content and policies
• Be positive and proactive and have a desire for applying continuous improvement processes
• Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage
• An EU passport is required

What we offer:

Relocation package (A paid flight ticket + 2 weeks hotel accommodation, help with documents and accommodation)

Competitive monthly salary

Bonuses equivalent to 2 extra salary per year (Christmas bonus 1 full monthly salary + Greek Easter bonus 1/2 monthly salary + Vacation bonus 1/2 monthly salary in August)

Health insurance

Discountsand other benefits

Department German Locations Thessaloniki or Athens Remote status Fully Remote