Gi Group SA Client advisor Invia

CLIENT ADVISOR

This is a full-time on-site role in Landquart

The Candidate will support the Store Manager in the daily operations of a retail store, including sales, customer service, inventory management.

RESPOSABILITIES :

• Achieve personal sales goal;
• Develop and maintain thorough product knowledge;
• Provide exceptional customer service by anticipating the needs of the client and working to exceed their expectations;
• Maximize the sales performance by establishing strong relationships and gaining insight to the needs and lifestyle of the client;
• Develop active, repeat customer base;
• Maintain accurate, detailed clientele book;
• Provide feedback to store manager on merchandise trends, missed opportunities and issues related to fit and quality;
• Ensure appropriate sales floor coverage and comply with all loss prevention procedures to ensure integrity of inventory;
• Ensure a respectful selling environment at all times

REQUIREMENTS:

• Relevant experience in the role;
• Strong sense of aesthetics and passion for Retail;
• Customer oriented approach;
• Natural selling abilities;
• Great problem solving abilities;
• Fluent knowledge of English and German;
• Fluency in other languages will be an appreciated plus