Implementation Consultant (f/m/d)

We are proud to be an experienced and diverse team that is breaking new ground for marketing departments around the world. We are headquartered in Vienna, Austria, with additional offices in London, Katowice, Sofia and New York.

If you are excited to join our journey, but you cannot find an open job which matches your skills and interest - just send us your CV and ideally also attach a cover letter detailing which area(s) you are interested in.

Career opportunities:

• Depending on your field of expertise, you can apply for any team in our company, for example: Development, Data Science, UX, Product Management, Marketing, Client Services, Solutions Consulting, Implementation, Sales or any central function (e.g. Finance).
• With your unique skills and experience, you will contribute to our exciting journey!

• A great interest in our products and how we make our client's lives easier.
• Ideally, you have worked in a SaaS environment before and also understand the world of marketing and data.
• Your English is fluent and depending on the role, sometimes also German might be a great plus.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• Free company health coaching
• Regular team events (also remote) and a yearly global team trip
• Modern and stylish offices
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)
• An exciting ride in one of the coolest tech scaleups

Apply now if you are ready to revolutionize the way businesses work with marketing data.

We look forward to meeting you!

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be the go-to person for our customers, helping them seamlessly onboard, ensuring smooth integration, clear communication, and personalized training to unleash the full power of Adverity.

This is a full-time position where you can work in a hybrid model in New York, visiting our office at Rockefeller Plaza once a week.

Some of the things you’ll work on:

• Act as a trusted partner and product expert for customers seeking technical support in achieving their short and/or long-term platform goals.
• Independently manage customer onboarding, ensuring thorough understanding of their requirements to advise on best practice utilization aligned with their business strategy.
• Take ownership of a portfolio of customers, overseeing project goals, timelines, communication, and deliverables.
• Conduct customer training sessions to enhance platform adoption and retention.
• Gather product feedback from customers to influence the product roadmap and enhance customer satisfaction, while also supporting the Account Management team with upsell opportunities through leading technical product demos.

We’re excited if you have:

• 2-4 years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
• Strong IT affinity and experience with Rest APIs in a SaaS environment.
• Comfort in a fast-paced environment, adept at both teamwork and independent work.
• Completed Bachelor's Degree in any field.
• Analytical, problem-solving mindset; customer orientation, teamwork, organizational, communication, effective time management skills.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• 401k matching scheme
• 20 days PTO (excl. US public holiday and additional sick days)
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• Regular team events (also remote)
• Modern and stylish office in the heart of New York
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

For this role we offer a base salary range of $100,000.00 - $110,000.00 per year plus commission.In any case, we offer competitive salaries depending on your qualifications and experience.

Apply now if you are ready to revolutionize the way businesses work with data. We look forward to meeting you!

At Adverity, we're looking for talented and dedicated people who are adventurous and curious.

We welcome all: it is the policy of Adverity to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Adverity makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We strongly encourage women, veterans, people with disabilities, people of color, and gender nonconforming candidates to apply.

Adverity will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing talent@adverity.com.

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be the go-to person for our customers, helping them seamlessly onboard, ensuring smooth integration, clear communication, and personalized training to unleash the full power of Adverity.

This is a full-time position where you can work in a hybrid model, visiting our London office at least once per week.

Some of the things you’ll work on:

• Manage or support customer onboarding projects.
• Understand specific needs to offer tailored advice for optimal platform use aligned with business goals.
• Identify and understand our customer’s individual requirements for the implementation of new data sources.
• Conduct training sessions to enhance platform adoption and retention.
• Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met.
• Collaborate with other teams to ensure a high quality customer journey.

We’re excited if you have:

• 2-4 years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
• Strong IT affinity and experience with Rest APIs in a SaaS environment.
• Completed Bachelor's Degree in any field.
• Analytical, problem-solving mindset; customer orientation, teamwork, organisational, communication, effective time management skills.
• Written and verbal fluency in English.

Why you'll love it here:

• Flexible working hours and home office
• Internal shares program (EDPP)
• Budget for job relevant training
• Regular team events (also remote)
• Modern and stylish office in the heart of London
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)
• Pension Scheme
• 25 days annual leave (excluding UK public holiday)
• Private health insurance
• Cycle to Work Scheme

Are you ready to apply?

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!

We are looking for an enthusiastic Implementation Consultant to help onboard our customers to the Adverity platform. In this role, you will be the go-to person for our customers, helping them seamlessly onboard, ensuring smooth integration, clear communication, and personalized training to unleash the full power of Adverity.

This is a full-time position where you can work in a hybrid model, visiting our Vienna office in the heart of the city at least once per week.

Some of the things you’ll work on:

• Manage or support customer onboarding projects.
• Understand specific needs to offer tailored advice for optimal platform use aligned with business goals.
• Identify and understand our customer’s individual requirements for the implementation of new data sources.
• Conduct training sessions to enhance platform adoption and retention.
• Proactively keep our customers informed about the progress of projects and ensure that all deadlines are met.
• Collaborate with other teams to ensure a high quality customer journey.

We’re excited if you have:

• 2-4 years of relevant work experience, preferably in customer success, implementation, or professional services at a SaaS company or in a Media agency.
• Strong IT affinity and experience with Rest APIs in a SaaS environment.
• Completed Bachelor's Degree in any field.
• Analytical, problem-solving mindset; customer orientation, teamwork, organisational, communication, effective time management skills.
• Written and verbal fluency in English and German is essential.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Lunch allowance for our inhouse restaurant
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• Regular team events (also remote)
• Modern and stylish offices
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

For this position the minimum salary denoted for legal reasons and according to the collective agreement (IT KV) is €50.000. In any case, we offer competitive salaries depending on your qualifications and experience.

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!

We are looking for a motivated Junior Full Stack Engineer to join our Product Engineering Team. You will be part of driving the technical approach, working to breakdown, execute, and deliver projects on time. Your close collaboration with our Product and Design teams will ensure that our customers receive the best possible experience!

This is a full-time position where you can work either remotely in Poland or from our office in Katowice.

Some of the things you’ll work on:

In the first month:

• Get to know your product development team and familiarize yourself with our product, technologies, systems & architecture, processes and practices.
• Absorb our engineering culture, start coding and ramp-up quickly within the Adverity universe. You will get to know the architecture and codebase inside-out.
• Work together with your mentor who will support your onboarding and work one-on-one with you to help you prepare for upcoming tasks.

In the first 6 months:

• Support your product development team with code reviews, technical solutions and product suggestions.
• Participate in shaping new features, break down technical scopes and start working on team deliveries.
• Take an active role in team conversations and consistently contribute to team meetings.
• Lead the development and successful release of a small-sized feature with the help of your mentor.

We are excited if you have:

• Eagerness to learn and improve, with the ability to delve deeper where necessary.
• Experience with Typescript and front-end libraries - preferably React.
• Good knowledge of Python and (preferably) Django framework. You’ve previously seen and contributed updates to production on a larger scale.
• Basic experience with building and maintaining REST APIs.
• Ability to perform code reviews.
• Outstanding communication skills. You are a good listener and you enjoy writing things down to synthesize information.

Nice to have:

• Testing-friendly mentality.
• Experience with Design Systems (or toolkits used for building them).
• Experience working with data pipelines.
• Understanding of Agile methodologies.

Disclaimer:

We're doing our best to outline the role and its evolving expectations. Even if you don't align perfectly with every listed requirement and you're intrigued by the challenges mentioned for this role, we still encourage you to apply. We're eager to discuss this further with you!

Are you ready to apply?

Apply now if you are ready to revolutionize the way businesses work with marketing data. We look forward to meeting you!

We are looking for a motivated Junior Python Engineer to join our Product Engineering Team and be part of our Connect Platform. Together we have built over 600 integrations and you'll contribute to building new connectors as well as improving existing integrations. You'll have the opportunity to learn from experienced Software Engineers and get your hands on high-quality code.

This is a full-time position where you can work from our Katowice location or remotely in the surrounding areas.

Some of the things you’ll work on:

In your first two months:

• You'll be assigned to a pod and work closely with other Engineers and pod owners.
• You'll absorb our engineering culture by working on your first task together with your mentor.

After two months:

• You'll take care of the data processing pipelines by working on the new features, extending the scope of the existing ones, and fixing bugs with the help of your mentor.
• You'll build relationships across the Engineering Teams and work closely with QA Engineers, Product Managers, Customer Support, Engineering Operations, etc.
• You'll have the opportunity to contribute to different tasks, from analysis, development to code review and testing.
• You will be involved in raising the overall quality of our product.

We’re excited if you have:

• Good Python knowledge and you are also familiar with at least one of the following frameworks/libraries: Django, Celery and SQLAlchemy.
• Ongoing or completed studies in Software Engineering or a related field.
• Quality first attitude: You understand the importance of tests.
• You are familiar with modern databases like PostgreSQL.
• Over-communication comes naturally to you. You are a good listener. You excel in English communication and recognize the value of knowledge sharing.
• A curious mind and fast learning skills. You have an appetite for continuous learning and you know when and how to dig deeper.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• Regular team events (also remote)
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

Apply now if you are ready to revolutionize the way businesses work with marketing data. We look forward to meeting you!

We are looking for a Senior Account Executive and Team Coach for our US based sales team to function as a player-coach. You will report into our Senior Sales Director and actively contribute to business growth by driving revenue and strategy for the US-team to maximize quick-wins. We'd love for you to grow the US market for Adverity, enable and optimize the team's performance, and lead by example.

This is a full-time position based either in our New York office at Rockefeller Plaza, or work remotely within the US.

Some of the things you'll work on:

• Achieve personal sales targets and demonstrate sales best practices by generating self-led opportunities.
• Support and guide the US-based Sales team in daily operations for quick-wins and sustained pipeline growth.
• Offer personalized coaching, mentoring, and constructive feedback to sales team members to enhance performance.
• Foster a collaborative and motivating work environment that encourages entrepreneurship and continuous learning, aiming for a culture of excellence and maximized individual strengths.
• Collaborate with Solutions Consulting, Account Management, Services, and Legal teams to facilitate deal closures, ensuring data hygiene and opportunity optimization.
• Accurately forecast revenue and communicate effectively with Senior Sales Leadership. Serve as a primary liaison for key customers, building strong relationships.
• Understand the intersection between technology, prospective customers, and business, maximizing the value for our prospective customers.

We're excited if you have:

• 5+ years of B2B SaaS sales experience, data/analytics products are a plus.
• An entrepreneurial self-starter mentality with team coaching, and market expansion experience.
• A strong track record of closing deals across large enterprises and mid-market sectors, with experience in media agencies and brands being a plus
• A commitment to positive workplace attitude and the core values of Adverity.
• A positive, customer-oriented personality with great communication and organizational skills, providing best-in-class service.
• The ability to prioritize tasks efficiently, adapting quickly to changes.
• Outstanding communication skills in English, proficiency in additional languages considered advantageous.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• 401k matching scheme
• 20 days PTO (excl. US public holiday and additional sick days)
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• Regular team events (also remote)
• Modern and stylish office in the heart of New York
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

For this role we offer a base salary range of $145,000 - $185,000 per year, accompanied by an uncapped commission structure of 100% OTE. In any case, we offer competitive salaries depending on your qualifications and experience.

Apply now if you are ready to revolutionize the way businesses work with data. We look forward to meeting you!

At Adverity, we're looking for talented and dedicated people who are adventurous and curious.

We welcome all: it is the policy of Adverity to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Adverity makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We strongly encourage women, veterans, people with disabilities, people of color, and gender nonconforming candidates to apply.

Adverity will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing talent@adverity.com.

We are looking for a Technical Support Representative, who will be the go-to expert for international customers using our SaaS platform, efficiently resolving their technical issues to ensure a seamless experience. Your expertise will play a crucial role in maintaining our customer satisfaction.

This is a full-time position where you can work in our Vienna office (as a hybrid model) or join our colleagues in our co-working space in Sofia (also as a hybrid model).

Some of the things you’ll work on:

• Identify, categorise, and troubleshoot technical issues, escalating complex cases to your Team Lead or relevant departments.
• Communicate resolution progress to clients and the team promptly.
• Spot recurring client issues or requests to enhance our FAQ and Help Files.
• Collaborate daily with support, technical, and Customer Services teams to achieve personal and team KPIs.
• Provide customers with clear, professional, and error-free guidance and solutions.

We’re excited if you have:

• Experience in a technical SaaS support/helpdesk role, with familiarity using Zendesk or a similar customer service ticketing tool.
• Scripting skills in languages such as Python or SQL, coupled with experience in working with REST/JSON/XML APIs, and the ability to understand and process log files.
• Experience in reproducing and debugging customer-reported issues across multiple layers of the technology stack.
• Outstanding communication skills in English, ensuring clarity and effectiveness in all interactions.
• A tech-savvy nature with a keenness to learn and explore new technologies.

Nice to have:

• Experience with Linux Shell.
• Written and verbal proficiency in German.

Why you’ll love it here:

• Flexible working hours and home-office
• Internal shares program (EDPP)
• Ergonomic workspace and cutting edge technology
• Budget for job relevant training
• 25 days annual leave (excluding public holidays)
• Regular team events (also remote)
• Modern and stylish offices
• Sustainable merch for all employees
• Adverity Social Responsibility Days (+2 days paid off)

Are you ready to apply?

If this position is filled in Vienna, the minimum salary denoted for legal reasons and according to the collective agreement (IT KV) is €45.000. If this vacancy is filled in anywhere else, the salary will differ. In any case, we offer competitive salaries depending on your qualifications and experience.

Apply now if you are ready to revolutionise the way businesses work with marketing data. We look forward to meeting you!

About Adverity

Our SaaS company was founded in Vienna in 2015, since then, Adverity has been driving marketing intelligence of some of the world’s leading brands and agencies including IKEA, Red Bull, GroupM, Unilever, Omnicom, Barilla, JD Sports and Forbes.
Our mission is to empower Marketing and E-Commerce business users with our Marketing Analytics platform: we leverage all their data and turn it into powerful insights, decisions and actions.
How do we do it? At Adverity, we bring together international and diverse teams in an inclusive and safe environment. We believe in an entrepreneurial mindset, we help each other succeed, we strive to provide an awesome customer and employee experience, we prioritize work-life harmony and we dare to make mistakes to learn from them. If you share our values, Adverity is a great place for you!