Abdenaceur Rahali
Angestellt, Offshore Operation Team Manager at PTC, Parametric Technology Corporation
RABAT, Marokko
Werdegang
Berufserfahrung von Abdenaceur Rahali
Bis heute 13 Jahre und 9 Monate, seit Okt. 2010
Offshore Operation Team Manager at PTC
Parametric Technology Corporation
- Management and monitoring of the team performance - Responsable of the Team SLA. - Motivate a team of Technical Support Engineers through performance Coaching and career - Build relationships with R&D and account management of our key customers.
4 Jahre und 10 Monate, Jan. 2006 - Okt. 2010
Technical Support Engineer (PLM/PDM)
PTC / Percall
Providing technical support of PTC’s products: Pro/ENGINEER, CREO PARAMETRIC,Pro/Toolkit, JLink, WebLink, Windchill PDMLink to European a north ammerican customers in these languages: German, English, French and spain. • Developing customer-facing documentation for our website on an as-needed basis. • Communicating customer needs and wishes to our development and engineering staff. • Provide troubleshooting and technical support via phone, web based tools and email.
Wissenschaftlicher Mitarbeiter
Technische Universität Hamburg Harburg (TUHH)
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Centre de Design et Development
Ausbildung von Abdenaceur Rahali
2 Jahre und 4 Monate, Jan. 2010 - Apr. 2012
Master of Science in Project Management
Ecole Nationale des Mines, Rabat (Marokko)
Project Management, Risk Management, Poeple Management. Marketing
8 Jahre und 5 Monate, Apr. 1996 - Aug. 2004
Information Technology (Electrotechnic)
Technische Universität Hamburg Harburg (TUHH)
Informatic, Micro-Electronic, Information Technology ...
Sprachen
Deutsch
Fließend
Englisch
Fließend
Französisch
Fließend
Arabisch
Muttersprache
Spanisch
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