Adam Bulenda

• Rebuilt high-performing team from former two other teams • Mediated and resolved conflicts coming from a team merger • Led agile software development team (11 engineers) • Worked with scrum masters, product owners and architects on increments, SLA’s, software management, product roadmap, OKRs, quality control, architecture capability, prioritisation, and standards, • Aligned both team standards into one including software development tooling, documentation standards, agile practices

• Rebuilt the team and boosted up quarterly business value delivery, • Reduced false positives detection by implementing customer segmentations models to it, • Led agile software development team (12 SAS ETL, BI, AI/ML engineers), • Worked with scrum masters, product owners / managers, RTEs, and program governance during program increments and sprints, • Acted as a product owner when none available.

• Slashed management information system and operational reporting costs by delivering self-service and automation, • Supervised 7 project managers in program consisting of 7-8 projects in peak, • Managed budgets ranging and teams, • Spearheaded implementation of global AML reporting solution for APAC, EMEA, AMERICAS, Mexico, China, and Korea, • Transformed delivery process from project based into product-based, • Introduced agile delivery processes

• Won tender for Anti-money laundering solution and delivered first module to largest bank in Poland, • Supervised up to four consecutive infrastructure projects, • Managed projects contracts, budgets and teams, • Participated in Pre-sales activities, • Implemented contact centre and video conference solutions

Reduced operational costs by implementing managed services contracts based on fixed price, • Managed services, SLAs, and services resources up to 89 FTE, • Introduced Testing Factory service, • Delivered log monitoring solution built on Kibana, Redis, Elastic Search, AWS.

• Led agile software development team (9 software engineers), • Managed one data upstream implementation project for P&G.

• Delivered managed services platforms for networks operations centres in UK, Romania, Russia, Switzerland, Nigeria, Japan, and United States, • Oversaw infrastructure delivery, and smaller automation projects with budgets from and remote teams, • Executed DevOps delivery of backend software under IBM Netcool.

• Led agile software development team (ETL, BI, ML software engineers), • Delivered know-how on fighting the customer churn process, • Delivered two projects in areas of big data and machine learning for banking and telecommunications.

• Coding BPM, document workflow system and Java API for system, • Participated in implementation of new CRM call centre and POS solution web applications and mobile apps. • Delivered consulting services in business process management areas.

• Was a product owner for Microsoft Dynamics CRM implementation, • Co-development self-service portal for key account customers, • Supported implementation of hot-billing and other products.

- PMO, business analysis, requirements gathering and elicitation, business process analysis, project coordination, training, system analysis, service strategy, strategy design, business justification design. - Supported SaaS products and value-added services development,