Ahmad Al Othman

1. Teaching blended learning and face to face for logistics and business Pearson courses. 2. Assess and evaluate students’ assignments and resolve their problems in an efficient and timely manner. 3. Creating tests that evaluate students’ performance. 4. Courses I taught (Marketing Essentials, Introduction to Business, Strategic Operation Management, Statistics and Financial Decisions, Operational Behavior, Strategic Business).

1. Handing a high volume of inbound calls and greeting customers courteously and professionally. 2. Assess and evaluate customer concerns and resolve their problems in an efficient and timely manner. 3. Provide product and service information to our customers. 4. Promote Zain’s products and services by understanding customer needs and interests and providing them with the right offers that match those needs. 5. Troubleshoot service equipment issues.

1. Managed shipments, including preparation, tracking, and follow-up on receiving. 2. Conducted reporting and tracking of company purchases and shipments. 3. Monitored and managed stock levels. 4. Negotiated with freight forwarders, reviewed quotes, and checked invoices. 5. Maintained and managed data in SAP system and other related data entries.