Alfonso Rettura

Angestellt, ITSM Administrator, Bank Julius Bär

Zurich, Schweiz

Fähigkeiten und Kenntnisse

amdocs
solution designer
Technical lead
JavaScript
Visual Studio
Visual Basic
Visual C++
Java
SQL Server
Oracle DBA
ITSM
ucmdb
asset manager
Jira
Konfigurationsmanagement
Softwareentwicklung
Engineering
Informatik
Linux
C/C++
Windows Server
Red Hat Linux
SVN
SOAP
REST
Web applications
HTML
Windows PowerShell
Perl
ITIL Service Manager
ITIL
Incident Management
Configuration Management
Troubleshooting
Technical Support
IT Support
Problem-Management

Werdegang

Berufserfahrung von Alfonso Rettura

  • Bis heute 4 Jahre und 10 Monate, seit Aug. 2019

    ITSM Administrator

    Bank Julius Bär

    Ensure standards regarding to Microfocus Services Manager (HPSM), Asset, Manager (AM), uCMDB and Configuration Management (CM) Plan and conduct minor and major releases for SM, AM, uCMDB Be responsible for Operation, Incident and Request Management Configuration management, making sure that configuration Items are updated and consistent Support customers and give guidance in an international environment Do appraisals and summarize information based on available data

  • Bis heute 11 Jahre und 9 Monate, seit Sep. 2012

    Senior OSS Engineer

    Huawei Technologies Switzerland AG
  • 1 Jahr und 1 Monat, Sep. 2011 - Sep. 2012

    OSS Solution Designer and Technical Lead

    Alcatel

Sprachen

  • Englisch

    Fließend

  • Italienisch

    Muttersprache

  • Deutsch

    Grundlagen

21 Mio. XING Mitglieder, von A bis Z