Dipl.-Ing. Amer Hamdan
Bis 2017, IT Executive, Horizons & Co Law Firm
Dubai, Vereinigte Arabische Emirate
Über mich
IT Specialist and Systems Administrator with 15+ years of experience leading the design, development, configuration, and implementation of infrastructure and virtualization projects that drive infrastructure modernization and virtual transformation at scale. Hands-on Leader & Trusted Advisor with a passion for systems and networks operations focused on working with diverse cross-functional teams to maximize availability, drive performance, increase reliability, and ensure security.
Werdegang
Berufserfahrung von Amer Hamdan
Bis heute 6 Jahre und 6 Monate, seit Dez. 2017
Senior Systems Administrator
SFD - Sharjah Finance Depatrment
• Implemented and manage Hyper-Converged 380 & dHCI 2.0, VMware vSphere ESXi, VCenter, Replication, and SRM environments while monitoring services using HPE IMC Network Monitoring & Management Systems. • Maintain and administer the Microsoft SQL Server databases and always-on availability group for 1 main sites and a DR site. • Protect and ensure infrastructure stability by partnering with the SFD IT Security Office team to implement new solutions including SIEM logging system and Carbon Black.
Bis heute 10 Jahre und 10 Monate, seit Aug. 2013
System Engineer
Cad gulf
• Lead the implementation and migration of core Microsoft technologies for clients. • Manage provisioning and provide operational support for physical & virtual servers and associated storage & infrastructure. • Provide Tier 2 and Tier 3 technical support for assigned business applications including Microsoft Active Directory, MS Exchange, and O365 Hybrid setups and migrations.
3 Jahre und 3 Monate, Aug. 2014 - Okt. 2017
IT Executive
Horizons & Co Law Firm
• Install & maintain new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Make recommendations for future upgrades. • Maintain network and system security. • Analyze and isolate issues. • Support LANs, WANs, network segments, Internet, and intranet systems. Note: I'm in horizlaw company because of cadgulf, they placed me on site, (Contract)..
9 Jahre, Sep. 2004 - Aug. 2013
IT Manager
syriansoft
• Manage the daily operations of a computer network with 13 servers while conducting regular evaluations of IT systems and providing recommendations for future planning and development of resources for a 60-person company. • Managed updates and installation of new software and hardware components to scale IT services with business operations. • Ensured data storage is safe and secure while training coworkers on network security requirements and best practices.
6 Jahre und 10 Monate, Sep. 2006 - Juni 2013
Technical Support agent
SCS-NET
• Receive calls from customers. • Assist customers with their concerns. • Provide solutions to the concerns of the customers regarding their problem on their appliance or gadgets. • Further explains to the customers the provided instructions with their technical problems. • Discuss the instructions to the customers as clearly as possible. • Encode important details about the customers and the computer or appliance. • Politely greet and finish the transaction with the customers.
Sprachen
Englisch
Fließend