Andre Vietmeier

Berufserfahrung von Andre Vietmeier

• Bis heute 3 Jahre und 5 Monate, seit Jan. 2021

  IDM Consultant

  igf-logic GmbH

• 5 Jahre, Jan. 2016 - Dez. 2020

  Senior Technical Support Engineer

  One Identity

  Product Support for One Identity Manager. Problem analysis, consultative and administration work on the product. Bug filing and handling. Service Request handling through all service and escalation levels.

• 6 Jahre und 4 Monate, Sep. 2009 - Dez. 2015

  Principal Technical Support Engineer Identity Managment

  ORACLE Deutschland B.V. & Co. KG

  Customer Product Support for Oracle Internet Directory, Oracle Single Sign-On and Oracle Single Sign-On Suite. Problem analysis, consultative and administration work on the products. Bug filing and handling. Product beta tests.

• 10 Monate, Nov. 2008 - Aug. 2009

  Senior Technical Support Analyst Identity Management

  ORACLE Deutschland B.V. & Co. KG

  Customer Product Support for Oracle Internet Directory, Oracle Single Sign-On and Oracle Single Sign-On Suite. Problem analysis, consultative and administration work on the products. Bug filing and handling. Product beta tests.

• 2 Jahre und 8 Monate, Apr. 2006 - Nov. 2008

  Senior Service Delivery Engineer

  Oracle Deutschland GmbH

  Onsite Einsätze bei dezidierten deutschen Kunden zur Unterstütung von Softwareproblemen und Umsetzung neuer Projekte im Bereich Oracle Fusion Middleware und Oracle Grid Control.

• 3 Jahre, Mai 2003 - Apr. 2006

  Senior Technical Support Analyst Internet Products

  Oracle Deutschland GmbH

  Customer Product Support for Oracle Application Server/, Oracle Internet Application Server and Oracle Containers for Java. Problem analysis, consultative and administration work on the products within a international support team Bug filing and handling. Product beta tests.

• 4 Jahre und 1 Monat, Mai 1999 - Mai 2003

  Technical Support Analyst Forms & BI

  Oracle Deutschland GmbH

  Customer Product Support for Oracle Forms/Reports and Dsicoverer. Problem analysis, consultative and administration work on the products. Bug filing and handling. Product beta tests.