Andreas Tichauer
Angestellt, Delivery Management Representative, Ecolab
Augsburg, Deutschland
Werdegang
Berufserfahrung von Andreas Tichauer
- Collaborate with logistics, suply chain and business partners. - Intrefrace with manufacturing, shipping and transportation for multiple plants. - Updaiting daily reports. - Label printing. - Invoice checking and billing Invoices in SAP. - Handle, track and investigate invoices from vendors. - Daily contact with Procurement and Master Data Team
5 Jahre und 5 Monate, Aug. 2013 - Dez. 2018
German Speaking Customer Service Representative and Mentor
Sykes Enterprises• Invoice checking • Timely Billing of customers contracts • Write-on & Write-off processes • Control quality of work orders issued by the operators • Monitoring, coaching and training of employees
1 Jahr und 1 Monat, Juni 2012 - Juni 2013
German Speaking Customer Facing
BP-Global Business Service Europe
• Call and Email Handling from Petrol Stations • Document all customer inquiries in the system • Follow-up on work orders until closure • Coordinate all load, shipment and traffic processes with local warehouses
• Managing incoming calls in time • Document all customerinquiries in the system • Escalate customerinquiries • Provides professional technical support to consumers
Ausbildung von Andreas Tichauer
1 Jahr und 11 Monate, Aug. 2008 - Juni 2010
International Relations
Budapest College Of Management
European Integration - Eeuropean Commission
Sprachen
Deutsch
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Englisch
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Ungarisch
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