Artem Loskutov

Making syllabus for dealership staff (for a month, for a quarter, for a year). Organization and carrying out of trainings for sales department- and service staff. Creation and implementation recommendations for performance effectivization of sales- and service departments.

Team management – 7 sales people (car sales). Setting goals and objectives for the sales department in accordance with the dealership business plan. Effective monitoring of sales managers. Sales staff further training. Orders for production and logistics of the vehicles. Control of stock turnover and order formation for new cars in production. Working with claims received by the car sales department.

Financial and economic management of dealership (organization budgeting, monthly reports on performance results). Interaction management for sales-, services-, and spare parts departments. Plannig and implementation of marketing policy Volkswagen Center Kursk. Team management (85 people) Work on improving the quality of customer service, conflict resolution. Achievements: - Hit the TOP 10 best in the country on dealers sales, service and quality. - Execution of sales plans on vehicles, spare parts an

Formation of sales department, selection of candidates for position of sales manager. Training, certification of sales staff. Planning number of cars into manufacturing, stock inventory. Analysis of sales performance Communication to importer, establishing of good partner relationship.

Daily monitoring of sales department. Creating and maintaining comfortable atmosphere in sales department. Communication to VIP clients. Car orders formation.

Advising customers of dealership in car purchase. Presentation of the car, making a test drive. Document flow. Best manager in number of cars sold.