Arturo Flechilla
Angestellt, ISSM Information Systems Security Manager, ManTech
Abschluss: Bachelors of Science, Keiser University
Orlando, Vereinigte Staaten
Werdegang
Berufserfahrung von Arturo Flechilla
Bis heute 1 Jahr und 3 Monate, seit März 2023
ISSM Information Systems Security Manager
ManTech
•Served as principal advisor on all matters, technical and otherwise, involving the security of information systems under my purview. This includes 3 IT staff, an ISSO, an ISSE, over 100 users, and a multi-million-dollar network. •Worked within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force. •Provided “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
1 Jahr und 4 Monate, Dez. 2021 - März 2023
IT Cybersecurity Specialist
Defense Information Systems Agency - DISA
•Served as principal advisor on all matters, technical and otherwise, involving the security of information systems under my purview. This includes 3 IT staff, an ISSO, an ISSE, over 100 users, and a multi-million-dollar network. •Worked within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, and Military efforts. •Provided support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
8 Monate, Okt. 2019 - Mai 2020
Technical Support Specialist
Nexogy Inc.
•Resolved and orchestrated technical support for VoIP users that use IP phones such as Yealinks and Grandstreams and Ploycoms. •Educated and coached customers about the best practices and configurations of the phones regarding the directories and firewall rules. Influenced customers on efficient use of their phone systems.
2 Jahre und 5 Monate, Juni 2016 - Okt. 2018
TECHNICAL SUPPORT ENGINEER TIER II
NetApp, Inc.
• Worked in a team of 10 troubleshooting customer's NetApp servers. To resolve the customer’s issue on their NetApp servers I would need to research and provide them with documentation or commands that would solve the issue. • Identified bugs based on symptoms, advised proper solutions, guided and coached customers with system and switch upgrades. • Guided customers solve their issue actively via remote control sessions using WebEx and CISCO Jabber.
2 Jahre und 1 Monat, Mai 2014 - Mai 2016
Information Technology Trainer
ORANGE COUNTY LIBRARY SYSTEM
• Trained and aided individuals on various computer software and technology programs throughout the library, including Microsoft Office applications such as Microsoft Visio and Access, QuickBooks, Adobe, Google Apps and Outlook; troubleshoot and repair various computer software and technology programs on an as-needed basis. • Assisted on programs for community outreach, for all ages, and regarding all interests: culture, technology, literature, cinematic, artistic and so on.
Ausbildung von Arturo Flechilla
2 Jahre und 1 Monat, Jan. 2019 - Jan. 2021
Information Technology Management
Keiser University
Legal and Ethical Environments of Business Security Policies and Disaster Preparedness System Analysis Systems Design Information Systems Implementation Enterprise Information Systems Database Management Systems Information Technology Management Information Technology Planning
1 Jahr und 5 Monate, Jan. 2014 - Mai 2015
Information technology
Keiser University
Linux, Microsoft Office Support, Computer Builds, Windows Server, Troubleshooting & Support, Active Directory, Windows Operating Systems, Network Infrastructure, Disaster Recovery
Sprachen
Englisch
Muttersprache
Spanisch
Muttersprache