Bechir Ben Salem
Angestellt, IT Systems Administrator, Körber Pharma Packaging Materials AG
Allschwil, Schweiz
Werdegang
Berufserfahrung von Bechir Ben Salem
Bis heute 2 Jahre und 5 Monate, seit Jan. 2022
IT Systems Administrator
Körber Pharma Packaging Materials AG
2 Jahre und 3 Monate, Okt. 2019 - Dez. 2021
IT Systems Administrator
Datamap GmbH
• Provide Technical Support per Telephone, Email and Chat. • Handling technical problems from first call to technical product issues to network troubleshooting. • Manage escalated issues and cooperate with other departments to find a quick resolution. • Full and intensive test for the new products. • Review of technical document (German F.A.Q and UG.) • develop and improve processes and procedures for diagnosing and resolving technical issues. • Provide training.
• Installed of network equipment’s: APs, Wireless controller, Switches (HP, Cisco, Enterasys) • Maintained Servers, PCs, Laptops, Hard Disks, Raid Controller (Transtec, Collax, Exone) • Remote and On-site support for the customers. • Projects management.
2 Jahre und 2 Monate, Feb. 2009 - März 2011
Network Engineer
Systel Tunisia
• Installed and configured Switches, Access Points, wireless controllers, VoIP Phone. (Cisco, Juniper, Avaya) • Keep network infrastructure up-to-date and secured. • Identify and recommend needed and optimal infrastructure improvement • Remote and On-Site Support • Projects management • Troubleshoot issues with the network in order to make it run more efficiently and avoid future problems.
Ausbildung von Bechir Ben Salem
3 Jahre und 6 Monate, Sep. 2005 - Feb. 2009
Telecommunications engineering
Institute for Technological studies of Telecommunications
Telecommunication (Mobile Telecommunication - xDSL - VoIP...) - Networking - Computer science
Sprachen
Deutsch
Fließend
Englisch
Fließend
Französisch
Fließend
Arabisch
Muttersprache