Bernard Ho
Bis 2020, Assistant Manager, Gain City
SINGAPORE, Singapur
Werdegang
Berufserfahrung von Bernard Ho
9 Monate, Sep. 2019 - Mai 2020
Assistant Manager
Gain City
Manage and mentoring team members Customer retention of Service Contract. Renewal and extension of Customers’ Service Contract.
6 Jahre, Aug. 2013 - Juli 2019
Senior Customer Support & Operations Executive
QNET PTE LTD
Facilitated customers' enquiries, complaints and feedback through phone, live chat and email. To convert inactive members into renewal of membership to achieve Customer Retention Collaborated with teams in Hong Kong and Malaysia mainly as they are the main point of contact for feedback consolidation from countries all over. Supported Customer Front end (Singapore, Myanmar, Mongolia). Supported Customer Back End (Singapore, Myanmar, Mongolia, Sri Lanka, Australia).
Sales Call for Event
1 Jahr, Okt. 2009 - Sep. 2010
Sales Manager
POP DEVELOPMENT SG PTE LTD
Account Management
3 Jahre und 3 Monate, Feb. 2006 - Apr. 2009
Account Manager
BRIZ (ASIA) PTE LTD
Account Management
1 Jahr und 7 Monate, Juni 1999 - Dez. 2000
Test Technician
PHILIPS SINGAPORE PTE LTD
Ausbildung von Bernard Ho
3 Jahre und 9 Monate, Sep. 2001 - Mai 2005
Computer information System
University Of Wisconsin
Network Infrastructure and Security, Object-Oriented Programming
Sprachen
Englisch
Muttersprache
Chinesisch
Gut
Deutsch
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