Dipl.-Ing. Calin Uioreanu

responsible for analyzing customer data and behavior to improve the company's CRM strategy through segmentation, identification of key drivers of loyalty, and targeted marketing campaigns. It involves using statistical and machine learning techniques for analysis and predictions, optimizing the CRM strategy for business growth, setting up and maintaining the CRM system, and managing a team of CRM analysts.

Strategical goal: customer retention programs, customer lifecycle analysis, surveys, trend analysis and predictions. Main focus area: driving tangible insights of heterogeneous datasets. Preparation of KPI reporting together with the executive board, presentation and analysis of insights on a monthly basis. Process automatization, data integration, high level aggregations allowing both deep-dive and bottom up analysis. Coaching and knowledge sharing of customer insights on a wide scale.

data analysis in telecommunications, massive billing engines, data wrangling, rating engines, reporting, fraud management, revenue assurance, evaluation of potential business cases, predictions and forecasting, automation, cash flow analysis

high traffic web development, API Integration , large scale PHP applications, internal search engine design